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How to cancel an order without contacting customer support


sa_kawsar

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Posted

Hello there,

I’ve an order with incomplete status. Client is not submitting the requirement so the order is not starting. So how can I cancel this order without contacting customer support and without any impact in order completion rate.

Regards 🙂

Posted

If the buyer doesn’t respond, you can’t cancel it without CS team. but CS team can cancel the order without affecting your rates

Thank you very much.

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