im_salman Posted August 28, 2020 Share Posted August 28, 2020 Buyer Order By MistakeWhat should now …thank you! Link to comment Share on other sites More sharing options...
english_voice Posted August 28, 2020 Share Posted August 28, 2020 You need to contact customer support and explain that the buyer bought your gig in error, and that you need customer support to cancel the order without it affecting your completion stat.www.fiverr.com/support/sellerYou or your buyer could also cancel the order, but doing it this way will hit your completion rate stat. Link to comment Share on other sites More sharing options...
mattboa Posted August 28, 2020 Share Posted August 28, 2020 You need to contact customer support and explain that the buyer bought your gig in error, and that you need customer support to cancel the order without it affecting your completion stat.www.fiverr.com/support/sellerYou or your buyer could also cancel the order, but doing it this way will hit your completion rate stat.👆 Everything he said. Wait for CS to work their magic, do not instruct the client to cancel the order. Link to comment Share on other sites More sharing options...
im_salman Posted August 28, 2020 Author Share Posted August 28, 2020 You need to contact customer support and explain that the buyer bought your gig in error, and that you need customer support to cancel the order without it affecting your completion stat.www.fiverr.com/support/sellerYou or your buyer could also cancel the order, but doing it this way will hit your completion rate stat.thanksi already contact fiverr support but they still not reply me…i have 1 day it will be auto cancel Link to comment Share on other sites More sharing options...
im_salman Posted August 28, 2020 Author Share Posted August 28, 2020 👆 Everything he said. Wait for CS to work their magic, do not instruct the client to cancel the order.thanksi already contact fiverr support but they still not reply me… Link to comment Share on other sites More sharing options...
english_voice Posted August 28, 2020 Share Posted August 28, 2020 thanksi already contact fiverr support but they still not reply me…i have 1 day it will be auto cancelAccording to other people on the forums, it is taking customer support about 10 days to respond to requests. I’m sure they will sort the problem for you eventually. Link to comment Share on other sites More sharing options...
im_salman Posted August 28, 2020 Author Share Posted August 28, 2020 According to other people on the forums, it is taking customer support about 10 days to respond to requests. I’m sure they will sort the problem for you eventually.if they quick respond it will be great for methanks again Link to comment Share on other sites More sharing options...
carloskay Posted August 29, 2020 Share Posted August 29, 2020 In addition to what you’ve been told, don’t deliver any empty work. Fiverr will give you a warning. Link to comment Share on other sites More sharing options...
im_salman Posted August 29, 2020 Author Share Posted August 29, 2020 In addition to what you’ve been told, don’t deliver any empty work. Fiverr will give you a warning.thanksno i did not… Link to comment Share on other sites More sharing options...
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