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Verifying my phone number


shachihugo

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  • 6 months later...
On 5/18/2022 at 8:21 AM, famousamosbeatz said:

I am having the same problem guys! When attempting to verify my phone number, the +1 was automatically applied to the beginning of the phone number. I am using a computer to enter the info as well. Is there ANYBODY who has found a solution to this problem? I have contacted customer support. **NOTE** In his response, he states that I have been granted additional phone verification attempts to my account so I may try again. When I tried to "verify phone number via SMS/Call" again, the 24 hour lockout screen popped up right away, blocking me from entering any phone number at all. Meaning I do not have any additional phone verification attempts. I just want to start selling. 

Here is their response:

 

Maroof (Fiverr Customer Support)

May 18, 2022, 12:58 PM GMT+3

Hi Famous Amos Beatz,

My name is Maroof Shaikh, I hope you are doing well.
 
I understand your account status is important to you, so I'll be more than happy to assist.
 
We granted additional phone verification attempts to your account so you may try again.
 
Here are some tips that helped other users who have experienced the same issue:
-Use a PC/Mac to enter the code, and not a mobile browser.
-Make sure your country code and area code are correct.
-Make sure your phone number is accurate.
-Make sure to use the numbers on top of your keyboard instead of a number pad.
-Make sure to wait a few hours before each attempt.
 
I hope the above is useful to you. Let me know if there are any problems/need additional information.
 
Kind regards,
 

Maroof | Customer Support | Fiverr.com

hello, I AM having the same issue. I went to verify my number after finishing my gig setup, and i wemt to verify my number, i wasnt even given the oppurtunity to get a verification code. it just automatically jumped to verification limit reached, try within 24 hours. This is the only thing holding me and my selling account back right now. i wasnt even given a chance to verify my number, the site glitched or something. please help. Thanks

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hello, I AM having the same issue. I went to verify my number after finishing my gig setup, and i wemt to verify my number, i wasnt even given the oppurtunity to get a verification code. it just automatically jumped to verification limit reached, try within 24 hours. This is the only thing holding me and my selling account back right now. i wasnt even given a chance to verify my number, the site glitched or something. please help. Thanks

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