khurram7844200 Posted August 4, 2020 Share Posted August 4, 2020 Hello everyone ! I was given a warning regarding involvement in academic work. I contacted customer support and provided them with every possible proof that my recent order wasn’t related to academic . After viewing all my screenshots and other stuff I received last email from “******” that he/she is forwarding my issue to relevant department and will get to me shortly. It’s been 20 days since I received their mail. I checked the mail status and it was mentioned as solved. However I made another 2 querys one after other that kindly update me please as I’m already demoted to level 0 and have received 2 unfair warnings. They didn’t respond to my mail and I once checked the status they were also stated as solved. What should I do now ? It’s too discouraging!Any help will be appreciated.**Mod Note: removed CS agent name. Link to comment Share on other sites More sharing options...
coerdelion Posted August 4, 2020 Share Posted August 4, 2020 Sorry you’re going through this.Please don’t send CS more than one ticket about anything - even if it’s been marked as closed, all you need to do is add a reply and it will open again.For now, you can’t do anything - you’ve basically spammed them and you’ll need to keep a low profile, at least for a while.You can build your profile back up again - I have, as have many others … Link to comment Share on other sites More sharing options...
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