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Order disputed by buyer

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Greetings!! I have recieved the order 5 days ago. I have to complete the order in 10 days. I have completed almost 75 to 80% order. But, now buyer disputed the order because of its personal reasons. What should I do now? Should I accept or decline disputed request? Please help me. I am new to this community.

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Can you provide more details?

Were any ‘personal reasons’ given? Have you reached out to them directly for more information? Have they been in communication with you through the process or is this the first you’ve heard from them since you started the work?


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