klemerine Posted September 18, 2019 Share Posted September 18, 2019 Hello, I have a question regarding low customer rating. It was my first customer, and we apparently didn’t understand each other from the beginning, and he said he will take a look at the attached file, and answer me as soon as he can, but I waited for 7 days for his reply, which I didn’t get. He rated me with 3.4 star and wrote that he wanted something else.My question is, what should I do now, because 3.4 stars is very low. Should I delete my profile and make a new one?I had one profile already, and I wasn’t so happy with it, although I had 4.5 star rating in total… Now I think that I should have upgraded my gig descriptions, but I also wanted to change my username. 4 Link to comment Share on other sites More sharing options...
merajull_islam Posted September 18, 2019 Share Posted September 18, 2019 username not changeable…This is fiverr rules.and i suggest you stay this account and nxt time try best…BEST OF LUCK…DEAR Link to comment Share on other sites More sharing options...
klemerine Posted September 18, 2019 Author Share Posted September 18, 2019 username not changeable…This is fiverr rules.and i suggest you stay this account and nxt time try best…BEST OF LUCK…DEARYes, I know that the username is not changeable. I had a profile before this one, and I wanted to change my username on that profile.Thank you for your advice, I appreciate it. Link to comment Share on other sites More sharing options...
flatify Posted September 18, 2019 Share Posted September 18, 2019 Yes, I know that the username is not changeable. I had a profile before this one, and I wanted to change my username on that profile.Thank you for your advice, I appreciate it.If it was your very first order I would strongly recommend that you delete your account (so that you do not have multiple accounts) and start over. I would do so. 1 Link to comment Share on other sites More sharing options...
klemerine Posted September 20, 2019 Author Share Posted September 20, 2019 I think I will do that. One customer was interested in one of my gigs, I will wait few more days for him to respond. If he doesn’t respond, I will delete this account and start over. Thank you. Link to comment Share on other sites More sharing options...
humanissocial Posted September 20, 2019 Share Posted September 20, 2019 username not changeable…This is fiverr rules.and i suggest you stay this account and nxt time try best…BEST OF LUCK…DEARShe never said she wanted to change her username. 1 Link to comment Share on other sites More sharing options...
ayazahmad03 Posted September 20, 2019 Share Posted September 20, 2019 yes i suggest you to make a new account. because first impression is a last impression Link to comment Share on other sites More sharing options...
cre8iveartwork Posted September 20, 2019 Share Posted September 20, 2019 yes i suggest you to make a new account. because first impression is a last impressionit’s against the rules Link to comment Share on other sites More sharing options...
klemerine Posted September 20, 2019 Author Share Posted September 20, 2019 it’s against the rulesAre you sure? Because on my previous profile I asked support, and they replied I can make a new one, but before that delete the previous one if I want to change my username. I think it’s only not allowed to have multiple accounts at once. Link to comment Share on other sites More sharing options...
cre8iveartwork Posted September 20, 2019 Share Posted September 20, 2019 if support said that then it’s probably ok … IF they said that Link to comment Share on other sites More sharing options...
klemerine Posted September 20, 2019 Author Share Posted September 20, 2019 if support said that then it’s probably ok … IF they said thatYes, I think they did say that. Maybe someone else can confirm this. Link to comment Share on other sites More sharing options...
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