Low rating by first customer

[Guest klemerine]

Hello, I have a question regarding low customer rating. It was my first customer, and we apparently didn’t understand each other from the beginning, and he said he will take a look at the attached file, and answer me as soon as he can, but I waited for 7 days for his reply, which I didn’t get. He rated me with 3.4 star and wrote that he wanted something else.
My question is, what should I do now, because 3.4 stars is very low. Should I delete my profile and make a new one?
I had one profile already, and I wasn’t so happy with it, although I had 4.5 star rating in total… Now I think that I should have upgraded my gig descriptions, but I also wanted to change my username.

[merajull_islam]

username not changeable…This is fiverr rules.

and i suggest you stay this account and nxt time try best…

BEST OF LUCK…DEAR

[Guest klemerine]

username not changeable…This is fiverr rules.

and i suggest you stay this account and nxt time try best…

BEST OF LUCK…DEAR

Yes, I know that the username is not changeable. I had a profile before this one, and I wanted to change my username on that profile.

Thank you for your advice, I appreciate it.

[flatify]

Yes, I know that the username is not changeable. I had a profile before this one, and I wanted to change my username on that profile.

Thank you for your advice, I appreciate it.

If it was your very first order I would strongly recommend that you delete your account (so that you do not have multiple accounts) and start over. I would do so.

[Guest klemerine]

I think I will do that. One customer was interested in one of my gigs, I will wait few more days for him to respond. If he doesn’t respond, I will delete this account and start over. Thank you.

[Guest humanissocial]

username not changeable…This is fiverr rules.

and i suggest you stay this account and nxt time try best…

BEST OF LUCK…DEAR

She never said she wanted to change her username.

[Guest ayazahmad03]

yes i suggest you to make a new account. because first impression is a last impression

[Alex.M]

yes i suggest you to make a new account. because first impression is a last impression

it’s against the rules

[Guest klemerine]

it’s against the rules

Are you sure? Because on my previous profile I asked support, and they replied I can make a new one, but before that delete the previous one if I want to change my username. I think it’s only not allowed to have multiple accounts at once.

[Alex.M]

if support said that then it’s probably ok … IF they said that

[Guest klemerine]

if support said that then it’s probably ok … IF they said that

Yes, I think they did say that. Maybe someone else can confirm this.