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Regarding Order Completion Rate

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Hello Guys,

2 Day’s back I got an order and client fill all the info I required. Just 2 hours of placing the order client requested to cancel the order and he say’s I order it by mistake and sent me mutual cancellation request.

I accepted the request as I have no issue with it but after that my order completion rate got down which effects me most.

What I can do it in if client says he order it by mistake… I think should not make impact of order completion rate.

What you guys think about it? Is there any solution for this?


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