jameswhity Posted October 12, 2017 Share Posted October 12, 2017 Hello friends,My response rates keep dropping. Just from Monday till today it has dropped from 89-43%. Can someone tell me what is going on? Link to comment Share on other sites More sharing options...
rankinfinite Posted October 12, 2017 Share Posted October 12, 2017 They say it’s a bug. Link to comment Share on other sites More sharing options...
jameswhity Posted October 12, 2017 Author Share Posted October 12, 2017 They say it’s a bug.That means it would be fixed later, right? Link to comment Share on other sites More sharing options...
rankinfinite Posted October 12, 2017 Share Posted October 12, 2017 That means it would be fixed later, right?I have no idea. I tried to look for my response rate, I don’t even know where to check it. Link to comment Share on other sites More sharing options...
jameswhity Posted October 12, 2017 Author Share Posted October 12, 2017 I have no idea. I tried to look for my response rate, I don’t even know where to check it.Well, let’s keep watching and waiting to see what Fiverr get to do about this. Link to comment Share on other sites More sharing options...
offlinehelpers Posted October 12, 2017 Share Posted October 12, 2017 Well, let’s keep watching and waiting to see what Fiverr get to do about this.Contact CS - they may be able to reset your numbers for you. ☀️Your percentage is usually affected by a spam message - if your numbers drop when this happens, CS will be able to help you each time. Link to comment Share on other sites More sharing options...
rankinfinite Posted October 12, 2017 Share Posted October 12, 2017 Well, let’s keep watching and waiting to see what Fiverr get to do about this.There was a post by some seller here about a couple days ago, she said the CS reset the percentage for her but after a while it became 89% again. Link to comment Share on other sites More sharing options...
fostdecile Posted October 12, 2017 Share Posted October 12, 2017 Yep, mine suddenly dropped to 50% after replying to a message, now its back up to ~70% (used to be 100%) Link to comment Share on other sites More sharing options...
myounas853 Posted October 12, 2017 Share Posted October 12, 2017 If someone sent you a spam message then try mark that as Spam.Furthermore, in order to recover your original response rate, contact Customer Support immediately. Link to comment Share on other sites More sharing options...
kanishka_w Posted October 12, 2017 Share Posted October 12, 2017 I have no idea. I tried to look for my response rate, I don’t even know where to check it.Click the icon with the bars “Dashboard” next to the cart. Link to comment Share on other sites More sharing options...
rankinfinite Posted October 12, 2017 Share Posted October 12, 2017 Click the icon with the bars “Dashboard” next to the cart.Thanks! Checked it. 100% Link to comment Share on other sites More sharing options...
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