mahmoudothman7

Customer support are nice persons who can't solve any issues because its something automated as oer there reply a They almost dont have any reply to any messages I have sent They always reply on something else Still they are nice and supportive but they don't have any authority to solve anything I am really tired from talking to them and finding a solution

For those asking for updates I made a new gig and although Iam working with my repeat buyers only now due to I am removed from search My new gig scored 3 Reason is effective communication I really don't understand what I should do !! Those are past clients and we are continuing working together And Even when I communicate they dint reply because I have all information months ago And some of them If I re asked them would feel its weird I started working on other platforms but my job is not available on other platforms like Fiverr Its is available in some other marketplaces but not big or important like on Fiverr And I don't know what to do ? I became a new seller 😄 From top rated to new seller I work with very tough clients who repeat orders and will finish working with me soon because their projects are almost done And I het no new clients because removed from search 😔 And Even after making new gigs Fiverr wants from me to make communication with clients who I have been working with them for a lot of time to discuss with them a job that we repeat every wk

DEar as per client support Success score is not calculated every 60 days and its needs time to be changed and the fastest way to change it is to remove or pause your bad score gig to remove the bad score and its not a 60 days metric like the other metrics and it needs alot of time to be changed

And even after removing Gigs I am still blocked from search and still score is dropping

@kingsbrandingI think you are mistaken my friend as per support this is not a 60 days metric and it is based on your gig history that why I had to remove all my gigs

Ok so what can we do now I am about to finish my old clients orders and although all are returning buyers and all rating me 5 Stars and still returning and although I removed gigs all my gigs My success score is still 3 and I don't know what to do I really worked so hard to plea5all ky clients and all my clients are super happy And still returning after being blocked for a month but can't work on oast clients Only

Although I removed and stopped gigs And all my orders I am recieving now from my old clients Which means all if them are returning clients which means they are happy with my work My success score dropped to 3 !! Support doesn't say anything except a repeated script about that I must improve myself and I don't know wy someone like me alll ratings is 5 stars to be stopped and I really don't know how to improve myself better Few days and my repeat buyers will stop ordering because their orders are finishing and My problem that I totally depend on Fiverr as its the only marketplace that has my job on it I really don't know what to do or why that is happening to me

I am level 2 seller. And Although all my ratings are 5 stars and was moving fast to reach top seller level I found that I am completely removed from search and I found that the reason is that my success score is 5 , I honestly don't know why my success score is 5 and I contacted support ut there is nothing to do, although I have 75 % repeat buyers who pay a lot of tips and most of clients return back . I am now removed completely from search and I may go back a rank next evaluation in march, I need to know does the success score, will be reset bases on the past 60 days same as other metrics or not ? Also I need to know if I removed my Gigs and started new fresh Gig with same service, will that reset my success score as it is based on Gig performance not my profile?

I have a problem that my Gigs are suddenly removed from search, I am level 2 seller with all Jobs 5 stars Deliver on time , all my clients are happy, and Fiverr is my only place I work in , That I even direct my clients outside Fiverr to come and work with me here. My problem that I didn't violated any of Fiverr rules and I don't understand if that happened by mistake or not Because support didn't reply for 3 days now, And I don't know what to do ? Any advice pls how to end this issue so my Gig show normally now , The only change I made was changing 1 Gig title, but I was removed from search 5 days after changing Gig title Also the problem that not thid Gig Only was removed ut all my gigs were removed as well On the same day I accppeted a milestone order for the first time, and I made deliver again before client accept or reject delivery I am moving FWD fast to next level snd this will postpone my progress and I really don't know what to do or how to come back in search I was always appear in first page. Can anyone pls help or advice me how to solve this problem The problem started when my early payout was removed and suddenly My impressions were decreased massively then removed completely from search

Did you solve your problem Because I am facing same issue and got no reply from support

I have thr same problem but Indians get a reply from customer support 3 days now

I have a problem that my Gigs are suddenly removed from search, I am level 2 seller with all Jobs 5 stars Deliver on time , all my clients are happy, and Fiverr is my only place I work in , That I even direct my clients outside Fiverr to come and work with me here. My problem that I didn't violated any of Fiverr rules and I don't understand if that happened by mistake or not Because support didn't reply for 3 days now, And I don't know what to do ? Any advice pls how to end this issue so my Gig show normally now , The only change I made was changing 1 Gig title, but I was removed from search 5 days after changing Gig title Also the problem that not thid Gig Only was removed ut all my gigs were removed as well On the same day I accppeted a milestone order for the first time, and I made deliver again before client accept or reject delivery I am moving FWD fast to next level snd this will postpone my progress and I really don't know what to do or how to come back in search I was always appear in first page. Can anyone pls help or advice me how to solve this problem The problem started when my early payout was removed and suddenly My impressions were decreased massively then removed completely from search

Hello I have a problem that my Gigs are suddenly removed from search, I am level 2 seller with all Jobs 5 stars Deliver on time , all my clients are happy, and Fiverr is my only place I work in , That I even direct my clients outside Fiverr to come and work with me here. My problem that I didn't violated any of Fiverr rules and I don't understand if that happened by mistake or not Because support didn't reply for 3 days now, And I don't know what to do ? Any advice pls how to end this issue so my Gig show normally now , The only change I made was changing 1 Gig title, but I was removed from search 5 days after changing Gig title Also the problem that not thid Gig Only was removed ut all my gigs were removed as well On the same day I accppeted a milestone order for the first time, and I made deliver again before client accept or reject delivery I am moving FWD fast to next level snd this will postpone my progress and I really don't know what to do or how to come back in search I was always appear in first page. Can anyone pls help or advice me how to solve this problem The problem started when my early payout was removed and suddenly My impressions were decreased massively then removed completely from search And support doesn't reply