tuynhhnyut

I WOULD LIKE TO EMPHASIZE THAT UP TO NOW, THEY HAVEN'T RESOLVED ANY OF MY QUESTIONS. RESTRICT MY ACCESS TO CUSTOMER SUPPORT. I condemn their attitude and the way they solve problems that don't lead to results but are vague and baseless.

I'm not convincing them anything. JUST GIVE ME EVIDENCE. Is it hard enough when you manage the whole system? OR MAYBE THEY DON'T HAVE ???

That's right. Before judging someone guilty, there must be evidence. The law is the same and don't play the jungle law here. You will break the law if you accuse someone without basis.

Hi there, I couldn't expect that they continue to say the same things as before. Nothing changed and they even more ignore everything when they can't answer my questions. It's disappointing and deplorable to have such bad customer support. They really don't respect sellers at all. I have found that I can not access all my support requests. WOW, I don't think they can restrict my support request. TOO BAD!! I will keep trying to follow this case and let see if they still keep this service attitude or if there are any improvements.

Hi everyone, GOOD NEWS!!! After 2 months and 10 emails, they finally agreed to review my case again. I don't know if the result is unflagging my account or not. But this is good new so far. Keep trying to appeal if you are right!!! Go ahead ^^

''They can connect profiles if they see similar services, email, profile picture, etc'' like you said. I think about this too and I definitely have 1 account. ONLY ONE. IF THEY HAVE EVIDENCE, PROVE IT AND SEND IT TO ME. I suspect that my information was faked or someone stole it!!!

I am making conjectures to explain the problems, There hasn't been any confirmed information about why the flagged my account.

why it is useless? It's my account and I DON'T DO ANYTHING WRONG. I NEED TO FIGHT FOR IT.

What is the purpose of creating multiple accounts? To do the same jobs and sell the same services. If I do have several accounts, there will be repetition in gigs. I only have 1 account, if they have evidence to prove that disabled account is mine, they must have evidence to show me.

Thanks for commenting on my status. I hope you can help me to figure out why this decision is final without giving me clear evidence. According to Fiverr responses, my account has been flagged due to location inconsistencies or other activities indicating a connection to violations of our Terms of Service. They also said that my account was connected to another disabled account. This decision was suddenly announced and didn't attach or provide any clear evidence even though I have emailed so many times to have the issue thoroughly explained. I strongly confirm that I only have 1 account, the one and the only. They should present clear evidence before making a final decision. The following are my arguments about these baseless accusations, and I think this is a BUG or AI fault: 1. Location inconsistencies: I don't know why I get this violation but I can make sure that I only work in 1 location in the last 3 years working on Fiverr. Even when I have traveled a lot. I don't ever take my work equipment with me while traveling. I am almost sure this is a BUG. They can show evidence if they trạcked the location of all my devices. If I used a fake IP or something, my account would have been banned for so long, not now when the new level system appeared. If you are saying because I have traveled a lot and this is the reason, that means I can't even go abroad or travel while working on Fiverr??? 2. My account was connected to another disabled account: I CONFIRM THAT I ONLY YOU 1 ACCOUNT SINCE I STARTED TO WORK ON FIVER. Many random reasons can lead my account to that disabled account. I have mentioned in the emails and I will repeat below: - Public wifi - Buy and sell used equipment: Not everyone can afford new equipment, especially in Asia. I have bought an old iPad and I don't know if this makes me get a violation. - My Macbook and iPhone were stolen by a thief. In 2023, a thief broke into my house and took everything I had. I don't even know if that account is seller or buyer or what it is. That's why I want to complain and I want them to recover my account level. If they have reviewed my account carefully, THEY MUST HAVE EVIDENCES TO SHOW ME. If I had done anything wrong, they must have banned my account for so long, not now. I have been working on Fiverr for 3 years and there are no problems occurred. My account has been flagged since new-level systems appeared. I want to negotiate and get my account back. This account is my life, my passion and I have tried to work so hard for it. Thank you!!!

I don't even create a second account, have you read my status thoroughly? How stupid I am if I did that and complained about it ???

Hi everyone, who has the same problems as me. We need to speak up because it seems like Fiverr Support doesn't respect loyal sellers with high-rated work. I have been working on Fiverr since 2021 and I tried so hard to reach TOP RATED. All my efforts have gone in vain since Fiver announced to flag of my account. I have sent several emails and hope they can help me to explain everything but they just send me automatic emails with no details information about my case. Now, I can't search my gigs on the market and neither do my clients. It's horrible because I don't receive any new messages and my impressions are increasing deeply. MY ACCOUNT IS DEAD NOT EVEN FLAGGED. This issue was not mentioned when they sent the emails ( attached images ) and they said that my gigs are still available for customers to place orders. But how can it happen if they prevent my gig shown on the market? I work full-time on Fiver and all of my clients rated 5 stars for my services. I'm loyal, and responsible and always provide high-quality work but Fiver doesn't even help me with my case. They just ignored me and sent me automatic responses. Where are my seller's right? The reasons they flagged my account due to location inconsistencies or other activities indicating a connection to violations of our Terms of Service. And they always said that this was the final decision and they have reviewed it carefully. If they do review so where is the evidence? They must have that right so they can accuse me. I feel like they accused me baselessly and could not give me a clear explanation with specific evidence. THIS COMMUNITY OPERATES BASED ON SELLERS AND BUYERS, SO PLEASE HAVE FAIR POLICIES ABOUT SELLERS' RIGHTS OF WORK. DON'T BE RESPECTFUL AND GIVE ME THE RIGHT ANSWER FOR ALL MY DOUBTS. Please look at the attached images about the conversations between me and Fiverr support !!!! They never showed me the evidence or explained the reasons for flagging my account.

I have the same problems and it seems like they don't care. Yesterday, I sent an email to Fiverr support to complain about this but they just sent automatic messages. Like they don't expect me especially a loyal seller working on Fiverr for 4 years.

Hi, I hope the Fiverr staff can see this post and help me with this situation. I just had a very happy Lunar New Year and suddenly received an email from Fiverr informing me about the new level system, then I saw that my account was flagged for no reason and I haven't received any warning emails at all. I have been active on Fiverr for more than 3 years with 100% 5-star performance from customers, I have always tried to do the best I can with my customers, so I understand Fiverr's rules. But right now I don't know where I violated it so I can fix the consequences as soon as possible. Regarding the IP issue, I want to clarify here that my job is as an illustrator/artist, so I will use multiple devices to log into Fiverr so my work is more effective. I travel several times a year and travel to many places during the Lunar New Year holiday to celebrate with relatives and friends. Meanwhile, I'm still in contact with my clients through Fiverr, and of course, my IP will probably change. So if the problem is related to the IP issue, I want to clarify this well. I hope I can get the cause of the violation so I can fix it as soon as possible. And I know it's not just me, many accounts have encountered this sensitive issue, and everyone is very stressed. In short for this case, I don't want to avoid the responsibility and I want to solve the problems if I am involved in any unintended violations. I hope to receive a response as soon as possible because this problem greatly affects my current work and customers. Best regards, Nhung Thai.