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MY ACCOUNT FLAGGED FOR NO SPECIFIC REASONS.


tuynhhnyut

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Hi, I hope the Fiverr staff can see this post and help me with this situation.

I just had a very happy Lunar New Year and suddenly received an email from Fiverr informing me about the new level system, then I saw that my account was flagged for no reason and I haven't received any warning emails at all.

I have been active on Fiverr for more than 3 years with 100% 5-star performance from customers, I have always tried to do the best I can with my customers, so I understand Fiverr's rules. But right now I don't know where I violated it so I can fix the consequences as soon as possible.

Regarding the IP issue, I want to clarify here that my job is as an illustrator/artist, so I will use multiple devices to log into Fiverr so my work is more effective.
I travel several times a year and travel to many places during the Lunar New Year holiday to celebrate with relatives and friends. Meanwhile, I'm still in contact with my clients through Fiverr, and of course, my IP will probably change. So if the problem is related to the IP issue, I want to clarify this well.

I hope I can get the cause of the violation so I can fix it as soon as possible. And I know it's not just me, many accounts have encountered this sensitive issue, and everyone is very stressed.
In short for this case, I don't want to avoid the responsibility and I want to solve the problems if I am involved in any unintended violations. 

I hope to receive a response as soon as possible because this problem greatly affects my current work and customers.

Best regards,

Nhung Thai.

Screen Shot 2024-02-21 at 14.49.32.png

Screen Shot 2024-02-21 at 14.45.46.png

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11 hours ago, tuynhhnyut said:

Hi, I hope the Fiverr staff can see this post and help me with this situation.

I just had a very happy Lunar New Year and suddenly received an email from Fiverr informing me about the new level system, then I saw that my account was flagged for no reason and I haven't received any warning emails at all.

I have been active on Fiverr for more than 3 years with 100% 5-star performance from customers, I have always tried to do the best I can with my customers, so I understand Fiverr's rules. But right now I don't know where I violated it so I can fix the consequences as soon as possible.

Regarding the IP issue, I want to clarify here that my job is as an illustrator/artist, so I will use multiple devices to log into Fiverr so my work is more effective.
I travel several times a year and travel to many places during the Lunar New Year holiday to celebrate with relatives and friends. Meanwhile, I'm still in contact with my clients through Fiverr, and of course, my IP will probably change. So if the problem is related to the IP issue, I want to clarify this well.

I hope I can get the cause of the violation so I can fix it as soon as possible. And I know it's not just me, many accounts have encountered this sensitive issue, and everyone is very stressed.
In short for this case, I don't want to avoid the responsibility and I want to solve the problems if I am involved in any unintended violations. 

I hope to receive a response as soon as possible because this problem greatly affects my current work and customers.

Best regards,

Nhung Thai.

Screen Shot 2024-02-21 at 14.49.32.png

Screen Shot 2024-02-21 at 14.45.46.png

we all on the same boat my guy

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