hassan_522

yes, I have explain them everything with attached screenshot but they seem to just ignored everything and keep saying speak to the client, only he can change or delete the review. Its like a joke.

Seems like, I need to acknowledge the review and share my perspective because Fiverr support hasn't taken any action. Despite providing comprehensive explanations along with several screenshots, their response is consistently that only the client can alter or delete the review. It seems like Fiverr don't care about us sellers

I reached out to the support center with all the evidence (screenshots), but it has been two days, and I have not received a response from them.

Yes, He has already submitted his review which will be published in 10 days. And I certainly don't want that because I know its going to a lie.

Here's the situation: I received an order from a client. Upon delivering the order, he requested a revision of the thumbnail, which I promptly completed. However, he later claimed that the video I had delivered had a copyright issue and refused to make payment. (I consistently perform copyright checks before delivering any work.) In response, I created another video for him. It was only then that I realized he had managed to download the watermark-free video without officially approving the delivery. When I questioned him about this, he shared the link to my video, which he had uploaded to his own channel, and it was functioning perfectly without any copyright issues. I informed him that I would be contacting Fiverr support due to suspected fraudulent activity. Subsequently, he promptly removed the video from YouTube, approved the delivery, and left feedback. Now, I am hesitant to display this feedback on my profile as I anticipate it will be negative. Consequently, I have refrained from providing any feedback in return. I have already reached out to Fiverr support regarding this matter, but it has been two days, and I have yet to receive a response. I have all the evidence in the chat. Is there anything else that I can do to resolve this?