williecampos78

Fiverr customer support has to do a better job in protecting Sellers from buyers that are dishonest and abuse the system. I had the same issue on a $575 order. Customer support does nothing even after providing proof that the buyer requested revisions just to cancel after the services have been completed and that they use multiple profiles (usernames) and have done the same to other freelancers. Very disappointed in the support given even to a seller that has over 130 orders with not one single issue. Buyers abuse the system for free work and the Seller is the one that loses time and money.

Fiverr customer support has to do a better job in protecting Sellers from buyers that are dishonest and abuse the system. Customer support does nothing even after providing proof that the buyer requested revisions just to cancel after the services have been completed and that they use multiple profiles (usernames) and have done the same to other freelancers. Very disappointed in the support given even to a seller that has over 130 orders with not one single issue. Buyers abuse the system for free work and the Seller is the one that loses time and money.

Fiverr customer support has to do a better job in protecting Sellers from buyers that are dishonest and abuse the system. I had the same issue on a $575 order. Customer support does nothing even after providing proof that the buyer requested revisions just to cancel after the services have been completed and that they use multiple profiles (usernames) and have done the same to other freelancers. Very disappointed in the support given even to a seller that has over 130 orders with not one single issue. Buyers abuse the system for free work and the Seller is the one that loses time and money.

Fiverr customer support has to do a better job in protecting Sellers from buyers that are dishonest and abuse the system. Customer support does nothing even after providing proof that they request revisions just to cancel after the services have been completed and that they use multiple profiles (usernames) and have done the same to other freelancers. Very disappointed in the support given even to a seller that has over 130 orders with not one single issue.

I think you are misunderstanding what this buyer is doing. The buyer is not requesting any additional work, but is just not accepting the order by requesting a revision with no notes on what revisions he wants. The gig was to create a product feed for their ecommerce business and create Google ads campaign with a 4x ROAS for performance. All order details were met as well as their expected ROAS goal. The buyer refuses to close out the order and has requested a cancellation after the order was fulfilled and complete. We have done some research on the business and they have numerous Google reviews on them not paying freelancers. I spoke to another freelancer on Fiverr and they experienced the same issue with this buyer. Fiverr support has done nothing to support Sellers with buyers who are using the platform to get free work.

I am experiencing the same issue with a Buyer. I am a level 2 seller with over fifty 5-star reviews and this buyer is abusing the system to get free work. I allow for two revisions and he has rejected up to 6 already. The buyer is only rejecting the deliverables so they do not have to accept the order and will get a refund. Upon further research of the company that he represents, we found multiple negative reviews on Google and other platforms from freelancers that he has never paid them after the work is completed. If Buyers know that Fiverr will not payout unless the deliverable is accepted, than some of them will abuse the system and freelancers will lose out on the pay for their hours invested in the project. This is especially hard on those that provide services that are not tangible items (example Google ads management, conversion tracking, Analytic reports, web audits, web design, etc). What safety measures are in place so that Sellers are not ripped off from shady and deceptive buyers? it seems that there is none. Very disappointed in the experience this has caused.

I am experiencing the same issue with a Buyer. I am a level 2 seller with over fifty 5-star reviews and this buyer is abusing the system to get free work. I allow for two revisions and he has rejected up to 6 already. Upon further research of the company that he represents, we found multiple negative reviews on Google and other platforms from freelancers that he has never paid them after the work is completed. If Buyers know that Fiverr will not payout unless the deliverable is accepted, than some of them will abuse the system and freelancers will lose out on the pay for their hours invested in the project. This is especially hard on those that provide services that are not tangible items (example Google ads management, conversion tracking, Analytic reports, web audits, web design, etc). What safety measures are in place so that Sellers are not ripped off from shady and deceptive buyers? it seems that there is none. Very disappointed in the experience this has caused.

I am experiencing the same issue with a Buyer. I am a level 2 seller with over fifty 5-star reviews and this buyer is abusing the system to get free work. I allow for two revisions and he has rejected up to 6 already. Upon further research of the company that he represents, we found multiple negative reviews on Google and other platforms from freelancers that he has never paid them after the work is completed. If Buyers know that Fiverr will not payout unless the deliverable is accepted and can claim a refund, than some of them will abuse the system and freelancers will lose out on the pay for their hours invested in the project. This is especially hard on those that provide services that are not tangible items (example Google ads management, conversion tracking, Analytic reports, web audits, web design, etc). What safety measures are in place so that Sellers are not ripped off from shady and deceptive buyers? it seems that there is none. Very disappointed in the experience this has caused.

I am experiencing the same issue with a Buyer. I am a level 2 seller with over fifty 5-star reviews and this buyer is abusing the system to get free work. I allow for two revisions and he has rejected up to 6 already. Upon further research of the company that he represents, we found multiple negative reviews on Google and other platforms from freelancers that he has never paid them after the work is completed. If Buyers know that Fiverr will not payout unless the deliverable is accepted, than some of them will abuse the system and freelancers will lose out on the pay for their hours invested in the project. This is especially hard on those that provide services that are not tangible items (example Google ads management, conversion tracking, Analytic reports, web audits, web design, etc). What safety measures are in place so that Sellers are not ripped off from shady and deceptive buyers? it seems that there is none. Very disappointed in the experience this has caused.