"Increased trust with our improved rating system" by allowing the buyers to leave a review even for cancelled orders? You're putting too much trust on buyers. Unreasonable buyers are going to leave false reviews when they don't get what they want for free. I just had a buyer call me an a**hole after i refuse to give away the editable photoshop file for free which is clearly worded in my gig as extra charge. Now they're requesting to cancel the order because i wouldn't give them something for free. Guess what kind of review they're going to leave? Now would i accept the cancellation and risks a 1* review and losing the funds and wasting my time on his project? Or do i drag this out endlessly telling them they're not getting the photoshop file for free whilst they're repeatedly request a cancellation?