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frank_d

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  1. frank_d's post in Fiverr accounts on devices quiery was marked as the answer   
    Fiverr has a semi-automated system that looks for things that people might do in order to create monopolies.
    So if both of you are under the same range of IP addresses and have gigs in the same vertical, sooner or later one of you or both of you will be banned, with no prior warning.
    Please create a ticket with customer support to ask for clarification on the matter before actually creating your account.
     
  2. frank_d's post in Fiverr accounts on devices quiery was marked as the answer   
    Fiverr has a semi-automated system that looks for things that people might do in order to create monopolies.
    So if both of you are under the same range of IP addresses and have gigs in the same vertical, sooner or later one of you or both of you will be banned, with no prior warning.
    Please create a ticket with customer support to ask for clarification on the matter before actually creating your account.
     
  3. frank_d's post in Fiverr accounts on devices quiery was marked as the answer   
    Fiverr has a semi-automated system that looks for things that people might do in order to create monopolies.
    So if both of you are under the same range of IP addresses and have gigs in the same vertical, sooner or later one of you or both of you will be banned, with no prior warning.
    Please create a ticket with customer support to ask for clarification on the matter before actually creating your account.
     
  4. frank_d's post in Fiverr Promoted Gigs (BIG PROBLEM) was marked as the answer   
    This is most likely because you left the platform for 3 months.
     
    So your gigs and profiles performance dropped to 0.

    This is not a Fiverr specific issue, if you leave your business, store, job for 3 months and come back, things will most likely not be exactly as you left them.
    It may take a bit more work to get back on the horse, but it’s not impossible.
    You need to provide Fiverr with clear signals that you are back and ready to work.
    Start by tweaking tour SEO so that you start getting impressions which is the first part of your sales funnel on the platform.
  5. frank_d's post in Gig Ranking System was marked as the answer   
    Multiple gigs from one account can perform well and be positioned well, at the same time period.
    To the best of my knowledge there is no restriction that would limit an account to just one gig being served to buyers at a time.
    It would also make very little sense business wise.
  6. frank_d's post in Fiverr review was marked as the answer   
    It doesn’t directly affect your ranking, no.
    Also the weight for a public review in the algorithm formula has been reduced.
    Interesting fact: Fiverr can now understand when a review is most likely to be genuine based on a few factors (the actual wording of the review is one of them).
    But in terms of ranking, the length of the review is not going to give you a boost.
    It may be seen as more relevant by Fiverr and therefore placed higher under the default filter on your profile.
    If the review is genuine then the benefit will be exactly the same.
  7. frank_d's post in Adding an extra whilst order is in revision was marked as the answer   
    Hi there!
    This is a well-known bug, and so what I would suggest is to add even more days to the offer you just made.
    Inform your client, that this is simply to counter a well-documented bug, and what the actual turn-around time will be.
    This is just so you can be extra cautious, as since the order is under modification, them accepting the offer would not affect the timer (it would still show LATE but that's what happens when it's under modification past initial delivery anyway, yet another bug)
  8. frank_d's post in Duplicate Order - Should I ask CS to cancel it? was marked as the answer   
    Hey Mark, it happens sometimes.
    I wouldn't worry about it so much for now. If your buyer doesn't mention anything, I think it's best to leave it alone for now.
    To the best of my knowledge ANY order that has been placed but the requirements were not filled out by the buyer for 14 days, are eligible for cancellation WITHOUT any consequences. 
    You can open a ticket with CS then, but please note that everybody is constantly messaging them about cancellations that shouldn't count, so they have some very strict policies in place and agents actually no longer control whether it affects your metric or not. It's done automatically.
    So waiting 14 days is the safest bet.
  9. frank_d's post in The issue will be resolved shortly! was marked as the answer   
    I an posting here since this is the part of the forum everyone can see:
    the issue with members not able to access the entire forum will be resolved shortly.
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