daps1610 Posted September 25, 2016 Share Posted September 25, 2016 Hello there i have been using fiverr for not too long now and never had any issues with it. however i am currently facing my first one from a seller who didn’t deliver the work on time due to “personal and technical reasons” and after been giving more he came up with a the wrong work. i rejected the work and made him realise how unhappy i am with the work he has done and how long its taking. Now he opened a dispute against me saying he cant complete the work due to “personal and technical reasons”. Now here is my concern, if i accept this dispute, do i get a refund or will it favour him because he opened the dispute or should i reject the dispute. Basically all i need i refund and i can carry on to look for other sellers to complete the work. please i need urgent advise. thanks Link to comment Share on other sites More sharing options...
fonthaunt Posted September 26, 2016 Share Posted September 26, 2016 It doesn’t matter who initiated the dispute, if it is accepted by seller and buyer and the gig is cancelled , the Fiverr credit is returned to the the buyer’s account. Link to comment Share on other sites More sharing options...
designer_17 Posted September 26, 2016 Share Posted September 26, 2016 Accept the cancellation to get the refund. Link to comment Share on other sites More sharing options...
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