likesfacebo_ok Posted June 13, 2013 Share Posted June 13, 2013 I’m so shock receiving the notification that an order was cancelled by Fiverr support.It was $15 order and we have complete the job a month ago (prove by the report and the result is still there).I’m desperately contacted support, but no answer until now 😦How can we prevent this, because it’s so wasting of time and energy to complete the job while then buyer after month can get their money back.Any opinion?? Link to comment Share on other sites More sharing options...
safeyoutubeview Posted June 18, 2013 Share Posted June 18, 2013 Fiverr support wont answer your request because it was someone scamming the gig bud. I have had it before too. I provided proof and all but they still grant the money back to buyers because they use this loophole on paypal which is a no contest refund no matter what.So dont waste your time. You win some you lose some, have to cut your loses once in a while. Fiverr need s better verification process because I know what the loophole is, and its near impossible to win against it EVER. Link to comment Share on other sites More sharing options...
carpe_librum Posted August 14, 2014 Share Posted August 14, 2014 This happened to me, too! Shouldn’t Fiverr absorb the loss from something like this, not me? Isn’t this an example of what that 20% of our profits that they take should cover? Link to comment Share on other sites More sharing options...
laughingcrow Posted August 14, 2014 Share Posted August 14, 2014 When a paypal disupute is issued, it means all money is withdrawn from Fiverr. It means Fiverr doesn’t get paid and the contract between buyer and seller is effectively broken. That’s also why the buyer’s account gets banned when this happened. Link to comment Share on other sites More sharing options...
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