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Can't redeem gift voucher

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My friend just recently sent me a voucher for a free Fiverr gig. After clicking the link and signing up, I saw a pink banner saying that I had a free gig. When I tried to order one of the gigs fiver said was free, it was still going to make me pay, even though I had a free gig. Does anyone know how to redeem these free gigs?

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