crcanny Posted March 20, 2013 Share Posted March 20, 2013 Fiverr Editors/site owenrs should make an update page of known issues and Customer Service expected response times. In particular, the “I LOST MY LEVELS!” email glitch, any revenue retrieval issues and how long people will likely have to wait for a CS response. (We’ve been spoiled with almost immediate responses in the past, which means that’s now expected and when users don’t get it, they think there’s a problem and resend their issues, causing even more backload.)A regular updated Known Issues page would alleviate a lot of that stress on CS and here in the forums. Link to comment Share on other sites More sharing options...
prohelper27 Posted March 20, 2013 Share Posted March 20, 2013 Agreed! Link to comment Share on other sites More sharing options...
itsyourthing Posted March 21, 2013 Share Posted March 21, 2013 I agree, too! Link to comment Share on other sites More sharing options...
sveta Posted April 19, 2013 Share Posted April 19, 2013 There is a lot of $$$ not being transferred or refunded and when nobody responds in 3-4 days now, people get nervous. I am hearing rumors all over the web now and people dropping acct, etcCan’t anyone at Fiverr post updates to stop all the blogging and redundancy of resending support? Link to comment Share on other sites More sharing options...
sveta Posted April 19, 2013 Share Posted April 19, 2013 There is a lot of $$$ not being transferred or refunded and when nobody responds in 3-4 days now, people get nervous. I am hearing rumors all over the web now and people dropping acct, etcCan’t anyone at Fiverr post updates to stop all the blogging and redundancy of resending support? Link to comment Share on other sites More sharing options...
renu5988 Posted April 19, 2013 Share Posted April 19, 2013 i am agree with u Link to comment Share on other sites More sharing options...
renu5988 Posted April 19, 2013 Share Posted April 19, 2013 i am agree with u Link to comment Share on other sites More sharing options...
musiclover Posted April 20, 2013 Share Posted April 20, 2013 I agree as well. Link to comment Share on other sites More sharing options...
musiclover Posted April 20, 2013 Share Posted April 20, 2013 I agree as well. Link to comment Share on other sites More sharing options...
robiman3 Posted April 21, 2013 Share Posted April 21, 2013 I also agree that they should do something for their image if not for us. Link to comment Share on other sites More sharing options...
robiman3 Posted April 21, 2013 Share Posted April 21, 2013 I also agree that they should do something for their image if not for us. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.