Phone Verification Issue

[bilalfreed]

Hi Team,

Can someone help me?

I am so worried because i want to withdraw amount from my account and want to add a withdraw method but it requires phone verification. I tried several times but i am not getting verification code on my phone.

Now i want to remove my phone number and want to add a new one but unfortunately when they asked me to provide my old number there and when i added, there is mentioned that your phone number is not correct.

How can i remove phone number.

Regards

Bilal Fareed

[sublimations]

Get your verification code using call option. I hope to solve this problem.

[Lena]

Hey there @bilalfreed 

Please find more information on this link Verifying your account using your phone and follow the steps from the article. Perhaps you will come across some troubleshooting solutions.

If the issue persists, please get in touch with our Customer Support for further assistance. To do so, you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. 

In case you have already contacted them, someone from our Customer Support team will contact you soon. We are just asking you to be please patient as we are currently experiencing a high volume of inquiries. 

We appreciate your understanding. 

[rupaly20]

Please find more information on this link Verifying your account .Thank you