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Unauthorised access (hacked) to my account and account disabled
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Question: As a new seller, what if you comply with the possibility of getting an order?
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Question
akif_nawaz
Hi, Fiverr community!
Today my account got hacked and spam messages was sent to many sellers from my account. Message was something like "Receive a payment for your services". With a QR code and username of sellers. This message was sent to many sellers. Eventually in 5 minutes my account was disabled by Fiverr. My gigs are restricted. I'm so confused. I'm Level 1 seller delivering my services since 1 year. I have been fair and always following Fiverr terms and services. What should I do now. I contacted customer support they said my account will be permanently suspended in 60 days. This is not I was expecting. Fiverr should investigate this matter. Please help me to recover my account. I know Fiverr rules and policies and never violated any of Community standards.
Regards,
Mohammad Akif.
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