Id verification error

[Guest aarcamo]

Hi everyone during id verification there is a message that requires me to make sure that the camera request option must be allowed for the fiverr app so I went to my app settings and made all permissions allowed but still I get an error message that I need to allow camera access to Fiverr. 

My question is can I use my email to upload my id document instead? What is the email for Fiverr that can do my id verification! 

[milos_siena]

Please contact support@fiverr.com. Explain to them your problem with the camera and they will offer help or an alternative. 

[aroojmuzammil]

Getting Same issue. This is a Fiverr Bug and they are not resolving this kind of issue and ignoring it.

[goodyear3]

Has this been solved yet? Got the same issue.