Need to resolve but policy says I can't. What to do?

[chipborkowskius]

My Last order of a resume update was a disaster. I sent the copy and examples of preferred layouts and got back an unprofessional resume I cannot use. I communicated this to the "seller" before the 3 day deadline... and never accepted... I need to resolve but policy says I can't because it is "marked complete". What to do?

011124 ARTHUR CHIP BORKOWSKI RESUME v2a MUcb.pdf

[smartdezigns]

35 minutes ago, chipborkowskius said:

My Last order of a resume update was a disaster. I sent the copy and examples of preferred layouts and got back an unprofessional resume I cannot use. I communicated this to the "seller" before the 3 day deadline... and never accepted... I need to resolve but policy says I can't because it is "marked complete".

Have you tried contacting the seller via Fiverr Inbox to sort out this issue after the order completion (automatically)? If not, then give it a shot.

Else, contact Fiverr Support and explain everything to them. They might be able to help you in cancelling the order so that you can get your funds back.