chosenpounds Posted October 13, 2023 Share Posted October 13, 2023 I got 2 foreign clients and for some reason. It will not let me reply! 4 Link to comment Share on other sites More sharing options...
0 vickieito Posted October 14, 2023 Share Posted October 14, 2023 6 hours ago, chosenpounds said: I got 2 foreign clients and for some reason. It will not let me reply! Hi @chosenpounds, did you have the following message? Quote If so, it means that the buyers' accounts were shut down by Fiverr (most likely due to a ToS violation). Or you might have received this message: Quote This means that Fiverr's system flagged this buyer as spam. This is sometimes delayed, so it might happen as you are replying to your client. If your buyers have already placed orders, you might see this in the inbox chats: Quote In this case, you just need to click on hyperlink for the word "here" to be able to message your clients in the inbox chats. Fiverr's site is also buggy sometimes, which prevents you from contacting your buyers. I usually submit a help desk ticket if that happens: https://www.fiverr.com/support_tickets/account-and-security/report-bug 2 1 Link to comment Share on other sites More sharing options...
0 chosenpounds Posted October 14, 2023 Author Share Posted October 14, 2023 ok thank you! 3 Link to comment Share on other sites More sharing options...
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chosenpounds
I got 2 foreign clients and for some reason. It will not let me reply!
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