jenspeck Posted May 12 Share Posted May 12 I have a buyer disputing an order because the edits I made (via Track Changes in MS Word) are showing erroneously on her end. For example, I changed a word from capitalized to lowercase. On her end, it shows as the first letter being deleted altogether, while on my end, it shows the edited word. I have no idea how to proceed with this, because I did the work correctly and delivered it early, but she isn't seeing that work. Any ideas or advice? 7 Link to comment Share on other sites More sharing options...
donnovan86 Posted May 12 Share Posted May 12 Transform the correct file to PDF. That way it should appear the same in both cases. Or you can start a new Word file and paste the correct content there. You might want to go through the TXTFormat tool in order to remove any weird formatting problems. 6 2 1 Link to comment Share on other sites More sharing options...
mohd_bilal Posted May 12 Share Posted May 12 I am no big expert but do you both have the same font installed. 5 Link to comment Share on other sites More sharing options...
jenspeck Posted May 12 Author Share Posted May 12 55 minutes ago, mohd_bilal said: I am no big expert but do you both have the same font installed. I think so…I didn’t change the font from the document she sent me… 6 Link to comment Share on other sites More sharing options...
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