Need advice on Fiverr account under review due to alleged violation

[networkmaster11]

Dear Fiverr community,

I am writing to ask for your help and advice on a problem that I'm currently facing with my Fiverr account. Recently, I received a notification that my account is under review due to an alleged violation of Fiverr's terms of service. The Fiverr team has accused me of having two active accounts on their platform, but I can assure you that I only have one account.

I have contacted Fiverr's customer support team and provided them with all the relevant information that I have to support my claim. However, I would also like to ask for your suggestions on how I can resolve this issue and clear my name.

Have any of you faced a similar situation before? If so, how did you go about resolving it? What steps should I take to ensure that my account is reinstated, and I can continue working on Fiverr?

I would greatly appreciate any advice or guidance that you can provide me with. I value the Fiverr community's opinion and would like to hear from those who have experienced similar issues or have any insight into how to handle this situation.

Thank you in advance for your help, and I look forward to hearing back from you soon.

Best regards,
Networkmaster11

[networkmaster11]

No comments?

[jonathanleyton]

It's not exactly the same problem, but Fiverr has my account under review, they blocked all my Gigs, it's the second time they do that, because they say that I violated their terms because I supposedly put images that I don't own. They do not present any proof of their affirmation and the customer service only responds to a standard message that repeats that the resolution could be in 60 days. While my clients cannot place any order and I have no financial income.

 

[leannelrivers]

Only CS can deal with this. Only sellers (sometimes buyers) use the forum. They will need time to investigate and make a decision on your account. And by the way, using AI generated text is against the forum rules.