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A buyer locked me into a deal I can't do, and the website won't let me report him. What do I do?
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jayslater285
A few days ago, the a buyer came to me with a task. My gig says I can complete the task in ten days, but he said that since it was a small task, we can cut it down to five days, and I agreed to that.
But after that, he's been acting weird, telling me to complete it before he even places the order. I told him that I will not start until he orders it, so he did today. But when he did place the order, the duration was listed as two days instead of ten. With some of the comments he made afterwards, it appears that he somehow changed the duration, and justifies this length by saying that he asked three days ago, despite not placing an offer.
I've tried to report him, but his channel is missing a report button. Since then, he's been sending me threatening messages in my personal chat, about how my page would be affected by not completing this task. I've reported some of his messages, but I'm not sure if that will cancel the gig.
I've contacted customer support about this, and am waiting for a response but I'm still very worried about this. I'm afraid that if I cancel or get an extension, he will leave a review that hurts my page. Is there anything I can do now? Should I just cancel his order?
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