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Is that "thanks" under your question yours, or did the buyer write it there instead of the required information?

Either way, politely write to buyer on the order page, and tell them exactly what you need from them. For example, "Thank you for the order! Unfortunately, I didn't receive the necessary information from you, and without it, I can't proceed with work. Please send me (and then write exactly what you need from the buyer)."

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