Fiverr status showing "Away" even when fiverr is running.

[hamzza_10]

Hi,

So I am facing this problem for last week and a half. I usally open up my seller account in one tab and used to do my regular stuff. But after some time when I open my gig in private window I see my status as away even though I am online and profile is active. Why is this happening? It really is affecting my clicks and impressions. Can anyone help me on this.

Thanks

[max3dmodel]

It's normal. Online status automatically sets to "away" within a few minutes of inactivity, even if the tab is open. especially when you are in "buyer mode" the seller profile goes offline within a few minutes and shows you as "away". 

[hamzza_10]

10 minutes ago, max3dmodel said:

It's normal. Online status automatically sets to "away" within a few minutes of inactivity, even if the tab is open. especially when you are in "buyer mode" the seller profile goes offline within a few minutes and shows you as "away". 

Is there anything I can do to avoid this.

[max3dmodel]

9 minutes ago, hamzza_10 said:

Is there anything I can do to avoid this.

On the web browser, you can't. That's how Fiverr tries to give a chance to everyone. Open the Fiverr app on your mobile, If you want to check the seller profile online status from the buyer mode on your PC.