md_rezaul1 Posted August 20, 2022 Share Posted August 20, 2022 A buyer took the license key of the Divi theme from me and now he says I gave him a null theme. And now he wants to cancel the order. But I gave him the original theme and license. I'm sure he wants to cheat on me. Because I am 100% honest I gave him the original theme and license. What should I do now, please tell me 11 Link to comment Share on other sites More sharing options...
djwaruna Posted August 20, 2022 Share Posted August 20, 2022 Contact support team immediately https://www.fiverr.com/support_tickets/ 10 Link to comment Share on other sites More sharing options...
md_rezaul1 Posted August 20, 2022 Author Share Posted August 20, 2022 23 minutes ago, djwaruna said: Contact support team immediately https://www.fiverr.com/support_tickets/ Thank you brother. 10 Link to comment Share on other sites More sharing options...
all_asmoule Posted August 20, 2022 Share Posted August 20, 2022 1st you need screen video and need screenshot.. than you go support.. link - https://www.fiverr.com/support_tickets/ 10 Link to comment Share on other sites More sharing options...
md_rezaul1 Posted August 20, 2022 Author Share Posted August 20, 2022 1 minute ago, all_asmoule said: 1st you need screen video and need screenshot.. than you go support.. link - https://www.fiverr.com/support_tickets/ thank you 8 1 Link to comment Share on other sites More sharing options...
breals Posted August 20, 2022 Share Posted August 20, 2022 So to confirm, you spent the full $70 on a Divi theme? I speak to at least 5 clients a week who say that they have had a website designed and have only been given a developer licence of Divi, or Elementor Pro. Can you confirm that the clients theme and plugins are updatable and FULL PAID UP VERSIONS? If not, they have every right to cancel. 7 Link to comment Share on other sites More sharing options...
md_rezaul1 Posted August 20, 2022 Author Share Posted August 20, 2022 5 minutes ago, breals said: So to confirm, you spent the full $70 on a Divi theme? I speak to at least 5 clients a week who say that they have had a website designed and have only been given a developer licence of Divi, or Elementor Pro. Can you confirm that the clients theme and plugins are updatable and FULL PAID UP VERSIONS? If not, they have every right to cancel. I gave him the license key of the theme. 8 Link to comment Share on other sites More sharing options...
smashradio Posted August 20, 2022 Share Posted August 20, 2022 6 hours ago, md_rezaul1 said: I gave him the license key of the theme. That doesn't answer the question @breals asked, does it? 7 Link to comment Share on other sites More sharing options...
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