Out of office mode still received messages

[cerceis]

I set my out of office mode from apr 30 to may 11. And my profile says I am currently unavailable. Also I made sure “enable buyer to contact me “ is not checked. But during my vacation I still receive messages from buyer. What’s going wrong Fiverr ??

[nikolaa3d]

Hello!

People that have already contacted you before can contact you during the vacation mode. New buyers can't contact you though. 

[cerceis]

No, it’s a completely new customer. Never contacted before.