Buyer Not Responding

[bhavya771]

I have two orders and neither of the buyer is responding. Neither of the had contacted me before putting in the order.

Buyer 1 has provided me with the requirements so the order time started, and now it is a late delivery. Well I can't deliver because I sent her samples as per the requirements but she hasn't replied. She isn't active on Fiverr for a few days now.

Buyer 2 has not provided the requirements, so I am still waiting for the,. The order hasn't started though. 

If I cancel, my rating will be hurt. What should I do?

[raselahmed666]

Time come down start..?

[visualstudios]

1 hour ago, bhavya771 said:

Buyer 1 has provided me with the requirements so the order time started, and now it is a late delivery. Well I can't deliver because I sent her samples as per the requirements but she hasn't replied. She isn't active on Fiverr for a few days now.

In this case, you need to send them a time extension request before the order is late. It doesn't matter if it gets late after you send the request if they don't reply to it.
 

1 hour ago, bhavya771 said:

Buyer 2 has not provided the requirements, so I am still waiting for the,. The order hasn't started though. 

This is not a problem.

[bhavya771]

19 hours ago, visualstudios said:

In this case, you need to send them a time extension request before the order is late. It doesn't matter if it gets late after you send the request if they don't reply to it.
 

I did,it says that the needs to respond until 10 Dec, 0:00, or the resolution will be auto-withdrawn. 

What will happen if the buyer doesn't respond?

[bhavya771]

19 hours ago, raselahmed666 said:

Time come down start..?

Yes, for the first order.

[Guest md_kamal9]

You Can support on fiverr customer care .And See all the proved screenshot of messege .I hope fiverr customer care wiil cancel the order

[imagination7413]

10 hours ago, bhavya771 said:

What will happen if the buyer doesn't respond?

Then you need to contact Fiverr Customer support and ask them to cancel the order for you without penalty due to an unresponsive buyer and being unable to complete the order without further requirements.