refund bank - [ ] Can you figure out how to get a refund from Fiverr? I already cancelled the order and they put the money back in my account, but I want it to be refunded to our bank account and I can't figure that out...[https://www.fiverr.com/saccount

[efulwiler]

hi, How can I get a refund from Fiverr? I I already cancelled the order and you put the money back in my account, but I want it to be refunded to my bank account and I can't figure that out. (order cancelled) can you please help me

[mariashtelle1]

We are just the same sellers and buyers here. 
It’s written in fiverr TOS that all cancelled orders goes as a balance to your fiverr account. 
you can reach out to support and ask them to transfer money from your fiverr account back to your payment provider