Lost 250 dollars for an order I have completed

[sebastianchri]

I had a client from Australia asking me to buy a pair of shoes and ship them to Australia. It took me a while to get a hold on the shoes, and when I finally did and paid for the shipping (150$ for the shoes and shipping), the buyer reports me. So now I have a negative balance of 250 dollars, a pair of shoes ready to be shipped which I have no use for and postage was expensive. I have communicated with the buyer the whole time explaining why it took longer than expected, and when I send her the tracking code she says that because I didn't answer for a few days she thought I was scamming her.

So now I have lost 500 dollars almost in total and have a negative balance in Fiverr. Any tips to what I can do? I have the shoes and I have paid for the shipment to Australia. I am just sad that I was trying to help this person, and in return I am punished...

Any tips would be appreciated

[wordpresssp]

2 hours ago, sebastianchri said:

I had a client from Australia asking me to buy a pair of shoes and ship them to Australia. It took me a while to get a hold on the shoes, and when I finally did and paid for the shipping (150$ for the shoes and shipping), the buyer reports me. So now I have a negative balance of 250 dollars, a pair of shoes ready to be shipped which I have no use for and postage was expensive. I have communicated with the buyer the whole time explaining why it took longer than expected, and when I send her the tracking code she says that because I didn't answer for a few days she thought I was scamming her.

So now I have lost 500 dollars almost in total and have a negative balance in Fiverr. Any tips to what I can do? I have the shoes and I have paid for the shipment to Australia. I am just sad that I was trying to help this person, and in return I am punished...

Any tips would be appreciated

Why did you order shoes for someone with your money? You thought you could get a $50 profit as well? but now you're in debt. I don't know if it is allowed on fiverr or if fiverr can help. Sorry for your loss. 

Edited September 20 by wordpresssp

[priyank_mod]

13 minutes ago, wordpresssp said:

Why did you order shoes for someone with your money?

Alot of people have these country-based gigs where they offer to provide any information, service, picture, HD video or even merchandise from their country.

OP's gig is also about buying and shipping products.

[wordpresssp]

2 minutes ago, priyank_mod said:

Alot of people have these country-based gigs where they offer to provide any information, service, picture, HD video or even merchandise from their country.

OP's gig is also about buying and shipping products.

Okay, thank you. I really didn't know about that. But seems its a risk like OP stated.