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Ways to communicate with Buyer on Fiverr


abdheshkjha

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I’m not sure either! It might depend on what gig your order is for because the gig for the order where I remember seeing the video call option was different than the gigs that I currently have orders for.

Actually, I have contacted with support team, and they said, the video call option is only available for Fiverr Business Buyer.

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  • 2 months later...

Communication is a Key to Success!

"Communicate with your buyer" one of the biggest benefits of good communication is that it helps to build trust, especially when working with first-time buyers.

Here are some ways to incorporate communication into your workflow.

1) Drop a line to let your buyer know you got their order and will start working on it immediately.

2) Message your buyer at the halfway mark with an update that you are working on the order and will have it to them on time. 

* If you're running late, this is a good time to give your buyer a heads up about it. Send them a message to explain why you'll need additional time and when they can expect the order. This is a crucial message as it can help reduce conflicts as well as cancellations.

3) When you deliver your gig send a thank you message that also encourages them to leave feedback for your work.

* If you're delivering late, (hopefully you already notified your buyer as per the above) on the original delivery date you should send an update letting your buyer know when the order will be delivered. This way they know that you didn't forget about them.

If you have any other tips for this, please feel free to share!

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11 hours ago, abdheshkjha said:

Communication is a Key to Success!

"Communicate with your buyer" one of the biggest benefits of good communication is that it helps to build trust, especially when working with first-time buyers.

Here are some ways to incorporate communication into your workflow.

1) Drop a line to let your buyer know you got their order and will start working on it immediately.

2) Message your buyer at the halfway mark with an update that you are working on the order and will have it to them on time. 

* If you're running late, this is a good time to give your buyer a heads up about it. Send them a message to explain why you'll need additional time and when they can expect the order. This is a crucial message as it can help reduce conflicts as well as cancellations.

3) When you deliver your gig send a thank you message that also encourages them to leave feedback for your work.

* If you're delivering late, (hopefully you already notified your buyer as per the above) on the original delivery date you should send an update letting your buyer know when the order will be delivered. This way they know that you didn't forget about them.

If you have any other tips for this, please feel free to share!

Thanks

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On 8/13/2021 at 4:23 PM, abdheshkjha said:

Communication is a Key to Success!

"Communicate with your buyer" one of the biggest benefits of good communication is that it helps to build trust, especially when working with first-time buyers.

Here are some ways to incorporate communication into your workflow.

1) Drop a line to let your buyer know you got their order and will start working on it immediately.

2) Message your buyer at the halfway mark with an update that you are working on the order and will have it to them on time. 

* If you're running late, this is a good time to give your buyer a heads up about it. Send them a message to explain why you'll need additional time and when they can expect the order. This is a crucial message as it can help reduce conflicts as well as cancellations.

3) When you deliver your gig send a thank you message that also encourages them to leave feedback for your work.

* If you're delivering late, (hopefully you already notified your buyer as per the above) on the original delivery date you should send an update letting your buyer know when the order will be delivered. This way they know that you didn't forget about them.

If you have any other tips for this, please feel free to share!

Really helpful tips for all seller. Thanks for sharing.

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