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Funds not cleared even after 14 days


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So this is new to me. It’s been the exact 16th day since the order completion but the funds are not cleared for the order completed on October 9 (16 days ago). I can see the order completed on October 10 (proper 14 days) was cleared but not that one order. I have never faced such issues previously. Do I need to contact the support for this or just have to wait? what’s your suggestion guys. Thanks.

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