volpetta Posted August 10, 2020 Posted August 10, 2020 Hello! The customer did not write me before the order and I need to cancel this order! Will it affect my rating?
mariashtelle1 Posted August 10, 2020 Posted August 10, 2020 Of course it will. All cancellations will affect your stats.P.S customers doesn’t have to contact you before placing an order, that’s how fiverr works and they are very proud of this feature when buyers can place orders right away without discussing it with seller.
volpetta Posted August 10, 2020 Author Posted August 10, 2020 Of course it will. All cancellations will affect your stats.P.S customers doesn’t have to contact you before placing an order, that’s how fiverr works and they are very proud of this feature when buyers can place orders right away without discussing it with seller.What should I do? Cancel the Dispute? I just do not perform the services requested by the customer
donnovan86 Posted August 10, 2020 Posted August 10, 2020 What should I do? Cancel the Dispute? I just do not perform the services requested by the customerAccept the dispute and cancel the order. There’s nothing else you can do
volpetta Posted August 10, 2020 Author Posted August 10, 2020 Accept the dispute and cancel the order. There’s nothing else you can doI clicked on cancel the order, this is my initiative!But the customer has not yet confirmed
donnovan86 Posted August 10, 2020 Posted August 10, 2020 It cancels automatically in 2 days, unless the customer confirms or denies.
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