One of my client isnt responding

[rifat321]

One of my client isnt responding for 15 days.It seems she hasn’t been to fiverr for 15 days.The order was for 30 days.Without her assistance i cant complete some of my work.What should i do? i have even open a request to increase the time and as the delivery date has passed i am receiving warning that says the client can order now as i am late.

[imagination7413]

If the order is already late, there’s not much you can do. They can, indeed, cancel at any time which will result in an automatic one-star.
Contact customer support and politely ask them to cancel the request without affecting your statistics. It might not work, but the fact is you cannot complete the job.