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I want opinion about auto order and it's cancellation


mehedi_superman

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Posted

Hi everyone,
I hope you are doing good.
I have a question in mind. When you have orders running in your gig and few buyers are too old or tricky so they choose top gig and they place auto order with lots of requirements in the basic gig. where the basic gig is for a simple issue that is written in my gig. So when I explain to them that basic gig only for single-issue then they reply if you can fix then fix it otherwise refund. So I am bound to give a refund while we can’t agree with the price. As a result, the gig cancellation is creating an effect on the order complete ratio that’s why losing the seller level.
So what do you think Fiverr should consider this issue and it should not impact on order complete ratio?
I have completed 1050+ orders so if my seller goes down then my earning goes down. Hope Fiverr will consider this issue if you give upvote.
So write your opinion, please.
Thanks in advance

Guest humanissocial
Posted

I’ve complained about this to Fiverr, too.

Sellers shouldn’t be penalized for buyers’ mistakes and disrespectful behaviour. But we routinely are.

Posted

I’ve complained about this to Fiverr, too.

Sellers shouldn’t be penalized for buyers’ mistakes and disrespectful behaviour. But we routinely are.

Thank you so much. Also going to open a ticket to Fiverr now.

Posted

i completely agree with you Brother. Fiverr should take some steps. Hope they will consider this issue.

already I have open ticket with fiverr support. last few month I am suffering with this problem.

Posted

already I have open ticket with fiverr support. last few month I am suffering with this problem.

Yeah same here… Many of seller facing that same problem. Hope fiverr will take a step…

Posted

Brother you can open a ticket also fiverr understand the problem sellers are facing.

Okay Brother i will do that as well. Even i will tell some of my friends to open ticket who are facing the same problem. And brother you should also post on fb so that your follower who are facing the same problem they can open ticket about that issue as well…

Posted

Right bro. I have faced this problem too. Fiverr should do something to solve these problem. Some tricky buyer just come on Fiverr to get their job done in very very cheap price using tricks…

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