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I bought a service, the seller didn’t complete it. He marked it as complete


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I bought a service from here and I didn’t receive my order, yet the seller marked it as complete and he sent me a message saying we will still complete it but it’s been 4-5 days since I bought the service and the delivery day is 1. I have tried to contact him and talk with him to see if maybe we can still set this up but he has not been replying back.
All I want right now is a refund. If someone that works with Fiverr please contact me so we can solve this issue out.
This is the first time I ever bought from fiverr and I got scammed , please refund me my money.

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