Horrible Experience to back my 5* Feedback

[pixelzonebd]

My client was very happy with my service and gave 4.7 rating mistakenly. I opened a dispute and client tried to give 5* twice. But it not worked.

My client said:
" Sorry for that, I have no idea why it is doing that! If you can dispute the rating again I can try it once more?!? "

So what I can do now? Will it affect my rating?

[ryangillam]

Ask them to do it through their computer instead of the mobile app.

[akmgfx]

many times happen with me, clients are new to fiverr so they does not what to do,