I partially agree with you, but as a UX designer I think it's crazy they changed the level system but part of their users (the sellers) have no clue about the login behind the score...I have a conversion rate of 16%, I have 250 5 stars reviews and I was a level 2 seller, my gig is the third best selling in my category and now I'm level 0??? how is this new level system supposed to work?