believediligent
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Posts
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Hi @Lena, I hope you are well, I need to ask one thing. I have submitted my request to Customer Support on Wednesday 7:36 A.M (IST) but have not yet received any response from their side? Are there any issues going on or does it usually take this much time? Can you please let me know?
Thanks
Belivediligent
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Hey @believediligent
Thank you for contacting me.
It usually doesn't take this much time for our Customer Report to reply, but we have been experiencing a huge amount of inquiries lately. That is why there might be a slight delay in their response.
We are sorry for the delay and we appreciate your patience and understanding.
Thank you.
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My Gig was denied because of Image Issues.
believediligent replied to believediligent's question in Starter Questions
But how they can remove my gig when i have posted my work? -
Hi @Lena I hope you are well, my gig was denied due to the Image Issues, as for the gig images I think to replace that with my works which are better and detailed, so i have uploaded that on the gig profile but after few minutes my gig was get denied and down. I have contacted customer care and also shared the Order Number of each image, does my gig will get re-activated or not?
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Hello @believediligent
Thank you for reaching out.
Whether your Gig will be reactivated or not, is not something I can tell you. That decision is not mine to make. That is done by our dedicated team and please be advised that we don't have an insight into the review.
Thanks.
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Hi, Did denied gigs cannot be re-activated? even if it's not your fault? have you asked this question with support?
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Hi Guys, I have uploaded all my Works in Gig profile, still it's get denied. I have contacted customer support but have not yet received any response from their side. It's more than 36 hours, Will it recover or not? I have shared all order numbers with the support. Thank you
