[Client is not Submitting Requirements.]

Guys just a lil update. The requirements were provided by the client shortly after i posted this. Thanks! 

[Client is not Submitting Requirements.]

Just now, smartdezigns said:

Then he will send the requirements shortly. Just wait for next 1 or 2 days then if he has said that (will send the files shortly)

Thanks! 

[Client is not Submitting Requirements.]

7 minutes ago, smartdezigns said:

Hi too

Have you tried sending a message to the buyer via Order Page? or Have you used a "Reminder" button? If not, then do it.

If your buyer remains unresponsive in next 2-3 days then contact Fiverr Support and request them to contact the buyer on your behalf.

His last message was around 5 hours ago that "i will send Shortly"

[Client is not Submitting Requirements.]

2 minutes ago, smartdezigns said:

Hi too

Have you tried sending a message to the buyer via Order Page? or Have you used a "Reminder" button? If not, then do it.

If your buyer remains unresponsive in next 2-3 days then contact Fiverr Support and request them to contact the buyer on your behalf.

I have done both. Sent a reminder by clicking on the reminder button and also sent a message via order page.

[Client is not Submitting Requirements.]

Hi, as you can tell by the Title that one of my client has placed an order like 14 hours ago and hasn't provided me the required requirements to continue with the order. The timer has not started yet! What will happen to this order ? Has anyone encountered this type of situation before and how to handle it? Thanks!

[I'm relatively newer to Fiverr ... and already an issue 🤔]

18 hours ago, gaelicpros said:

Hey all

I actually joined over 2021, but was in the middle of a audiobook project so I couldn't finish my profile.

Just recently uploaded some work samples and my Intro video to finish, then refreshed screen. Logged out then back in, to make sure the updates saved.  But today upon logging in... my newer content didn't keep 😱  

All that painstaking hard work GONE.  Only the unfinished draft video is there.  What happened?  😭  

Was I supposed to wait for or get an email verify that my updated account is active?   I'm so confused (trying not to burn)

Anyone?  

I guess you probably forgot to press the save button! 🤭🤣

[Hi, I am new member on fiverr forum]

4 hours ago, milos_siena said:

I hope this article helps:

https://www.beingguru.com/high-demand-and-low-competition-fiverr-gigs-in-2023/

Thanks I got some ideas from that! 😋

[A 2 years old account or a new account, Which is better?]

1 hour ago, jahodan said:

I have a Fiverr seller account which was created in 2022. But only created and logged out. Now I want to start selling on Fiverr. Can someone give me any suggestion that what should I do? Should I start selling on that old account or to create a new one? Which is best for selling?

Please guide me guys especially @Lena, @milos_siena, @Kesha.

Don't create a new account! Continue with the old one that you already have because if you create a new account you'll probably get hit with a TOS Violation of multiple accounts.

 

Now the question is why you wanna create a new account if you already have one?

[Should i buy Seller Plus?]

Hi guys, i just recently got an invitation to join the Seller Plus. Just wanted to know that is it actually worth it? Should i buy it ? Sellers who bought this. Did you get any actual benefit from it? and one last question is it invite only for specific amount of sellers or its pretty common and everyone gets this invite?

Thanks!

[About Withdrawal method.]

29 minutes ago, ireena_ankhi said:

Hi, i just created my account and Its not yet 24hrs also. I was trying to add withdrawal method, but when i go to withdrawal page for adding payment method, i see all methods are greyed out and i cant add any options. Any solution for this?

And also is my profile is accepted by fiverr? how do i know? is my profile verified and good to go?

Thanks

Did you verify your phone number yet?

[My journey and my mistakes]

On 4/18/2024 at 2:26 PM, hzsmith said:

Believe it or not, Fiverr made my dream come true.

I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living.

Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time.

Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business.

We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it).

By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit.

That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing.

In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last.

Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill.

Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me:

• Treat every order like it's your first. 

I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later.

• Be prepared to revise over and over again.

Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after.

• Be authentic.

Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). 

• Use translation tools.

As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. 

• Don't try closing the deal as soon as possible.

When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order.

• Provide early drafts.

It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests.

• Educate your customers.

I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions!

• Give your customers some options

You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend!

• Collect your own data

I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc.  

• Be patient

If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare.

 

I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. 

Don't give up, and trust your skills and talent! 

What an inspirational post! 🚀

 

You are damn right . One should always pursue a career that they love.

 

Turning your hobby or whatever you enjoy into a way of earning is an absolute dream come true. Big Up!!!

[Gig title punctuation and grammar does not display properly]

On 4/26/2024 at 11:29 AM, mark_sgp said:

Hi - 

I notice that when I update my gig title correctly, it saves without any issues but still does not display properly on my "manage gigs" page under "Active Gigs". In this case, "English" is not capitalized but should be, and the gig title itself displays as a sentence fragment.  Do potential buyers have a view like this? It looks a bit sloppy and embarrassing when trying to pitch proofreading services 😉 

No, you can't capitalize any letter in your gig title as it is a continued sentence that starts with "I will" and then you write your title as follows. 

 

*If you use capital letters it will automatically convert them to small letters.

[Account Warning Due to IP Changes]

On 4/26/2024 at 11:58 AM, harry_pen said:

Is it okay to create a new Fiverr account if the old one gets disabled?? 

No 👎. The new one will also get banned!

[Chat Box Feature on Fiverr]

On 4/26/2024 at 12:18 PM, technase said:

I don't know about anyone else here, but this chatbox feature really annoys me. Every time I change any page on Fiverr, this thing pops up and takes up about 20% of the screen. It takes like 5 or more seconds for the close button to appear. 
Is there any way I can permanently close it? Or at least permanently minimize it so it doesn't start as an open window every time I change pages?

It doesn't pop up for me until i click the Green Fiverr button that always stays in the right bottom corner.

Maybe its a bug of some kind. Try reporting it to CS.

[buyer direct number help]

12 hours ago, kahirul said:

I was sent a buyer direct number I told him sharing contacts on fiber is prohibited will this cause any problem in my account what can I do now

You are safe as long as you didn't went on to message him on his given number and also you mentioned that you told him that this is prohibited. Right? Then you're safe!

[Your account has been flagged for a severe violation of Fiverr policies As a result, you are not able to participate in the level system.]

9 hours ago, elizabethcor863 said:

Hello, I have this message
If any of you know why I have this message, I appreciate it.

They should've told you before hand via an email that what kind of violation you have that lead to this account flagging. 

[HAPPY EID GUYS 🎆🌙🤍]

HAPPY EID TO EVERY MUSLIM OUT THERE. STAY HAPPY AND BLESSED!! 

 

 

*Eid is a famous festival that every Muslim around the Globe celebrates after the Holy Month of Ramadan (Month of Fasting continously for 30 days) . There are two Eids Basically one is Eid-ul-Fitr (this one) and second is Eid-ul-Adha. Eid is an Arabic word that means "Festival or Feast". As name tells it is a day of Celebration and Joy. So, Stay happy and enjoy!

[I am new and need assistance. Thank you for your help.]

1 hour ago, shalini_sharm said:

Hello everyone, I have optimized my gig. Can you please take a look at it and let me know if there are any mistakes or ways I can improve it? Thank you.

https://www.fiverr.com/s/g7gLzL

Ai voice looks less appealing to the buyers and also increase the text font size used in the images.

[Request to approve.]

2 minutes ago, demiso said:

Below image is the msg from fiverr team. Please I need quick response (with reason please).

Probably you went with the Gig choice that is already overly crowded. 

[My Seller account was closed by mistake]

2 minutes ago, mushramusic said:

Great, and as I said before, I know what mistakes I made. But could you please tell me how in the world I can restore at least the opportunity of creating new gigs? I'd be glad to make it right now. But support is so unsupportive, they aren't gonna help me

Mate, if someone can help you regarding this matter its support!

Everyone here is either a seller or a buyer. 

Better contact them and explain your matter in detail and wait for their reply. 

[My Seller account was closed by mistake]

2 minutes ago, smashradio said:

So you copied someone elses gig description and used an image from the web that's not unique and could have been used by multiple other sellers. That's your reason. 

I second that!

[My Seller account was closed by mistake]

7 minutes ago, mushramusic said:

1) I've been creating my gig simultaneously with another artist, and we used in our descriptions some similar phrases, of course, it wasn't copy-paste, there were many differences. The artist created his Gig first, then I created it 10 minutes later.
2) I used an image from the internet (I double checked it was under a Creatives Commons license), seems like this can be an issue

But I don't see ANY reason why Fiverr may consider these mistakes irreversible. Why don't allow me to fix it?

Seems fishy mate! How do you know 🤔 in first place that you're creating a gig exactly 10 minutes after some other seller. It clearly shows you are running two accounts.

 

And also you can't use any image or video if its not yours originally or you have a license to use one.

 

Creative Commons is a term used mostly on youtube's platform not on fiverr. Fiverr promotes originality!

 

[My account Got Flagged]

2 hours ago, harshu808 said:

I did not now Is this time to quit fiver i am so worried after my account was flagged and I do not know what was wrong is this new update 

Why quit? If you're getting same amount of orders as before.

 

P.S. Flagged accounts still get the same amount of impressions/clicks as of i know.

[My Seller account was closed by mistake]

7 minutes ago, mushramusic said:

As I found out later, I made some mistakes

What were those mistakes exactly?

[DISABLED ACCOUNT]

The only help you're gonna get is from Fiverr CS. Everyone here is either a seller or a buyer. Better to contact CS and explain your matter to them rather than on a forum.