Keep trying to develop skills and optimize your Fiverr profile with attractive Gig description, price packages, image, and portfolio. And leave rest of the things on Fiverr algorithom, hope you will get the order very soon.
It's really disheartening thing to you and to newbie sellers like me who are penetrated in this renowned marketplace to meet their goal. Day by day those things demotivated us badly 😔
In this verification process you have to allow your camera permission from your device. Go to your phone camera setting option and turn on the camera permission and try to complete verification process.
As a portfolio the images shows as your work sample that will showcase your skill to the prospective clients. Therefore no need to add a long PDF document as portfolio just take multiple screenshot and try to present in clear and understandable format as mentioned on the portfolio section.