eyevenear

January is the worst month of the year.

Fair enough. In my case, my services are literally based on being on live calls, so I am "forced" to establish the best rapport possible, consequently, I have to build a relationship with everyone no matter how hard it is. Also, when you raise your prices, the overall quality of people increases, they will be less frustrated and more positive. BUT the higher the prices, the better you have to be.

to keep a perfect score and get 100% positive PRIVATE reviews, you have to: _build rapport with the client, hop on a call with them, let them know that you are a human being and not a cold machine _over-deliver; they will appreciate your passion and love _offer infinite mini-revisions: this is not for everyone and pick this with a grain of salt, but if you are able to let them know that you can fullfill every single desire they have, they'll reach a point of true-satisfaction, and that's where you win. Also let them know that you'll be available to them even after the order. these 3 things combined will get you a perfect score.

6 Major Tips I Learned after 1 Year of Sales that will save you incredible stress and lead you to a perfect score. 1) When you send a custom offer, add at least 1 extra week to the delivery date. This is a buffer time that prevents issues in case the Buyer asks for a revision, and prevents the order from going "late". If they ask about it, just be honest, and explain to them that is a buffer. 2) If there is something off about a buyer or they seem "too frustrated", do not start an order with them; otherwise, you'll 99% end up in a cancellation or, have a really really frustrating time. Skip that ride on that rollercoaster in the first place, be patient. A more positive individual will reach out to you eventually. 3) Double-check that they didn't send "unusable" assets mixed with the good ones. Hop on a call with them and double-check the folders together. Trust me, this will save you from wasting tens of hours. 4) Know when it's better not to solicit a review. 5) Understand that humans are volatile: the only true chance you have to close a deal is when people message you the first time, as soon as the conversation is over, they are gone and will never come back (except in VERY rare cases); Maximize your communication skills to keep that from happening. 6) Don't give valuable information for free before closing a deal. The info you give doesn't have to solve the buyer's needs, your delivery has; otherwise, you will earn 0 but the taxes will arrive anyway at the end of the month. Train your gut feeling to recognize a buyer's fishing attempt. Maintain a high IQ and Stoicism in the way you respond and everything will flow in your favor. Good luck and stay hard!