In past, I would have guided the new/first time buyers, accept their offer and work with them without any worry......I'd be very excited that I could help them make their first 'book' and inform them how to upload the book on Amazon, Lulu, B&N, IngramSpark platforms. And even how to do SEO on their portfolio, book description. All this I would do free of charge, out of enthusiasm and to guide them, because they are 'new' on this journey. And I wanted to be a part of their journey.
After the new system's implemented, all I feel is 'fear and worry' now. I really get anxious if a new buyer asks me to help him in his/her book project. It is not because he/she is new. It is because his/her one mistake or not understanding how this strange scoring system works, I could get penalized and lose everything.
I now check, recheck a buyer and his profile again and again in order to make sure things are gonna be fine after the order is placed. I really don't take as many orders now as I used to. Everything on the platform has reached to another level of 'anxiety and worry', a never ending and tiring game of hopelessness and fear!!