fahimeh22
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Posts posted by fahimeh22
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I'm writing to express my concerns regarding the promoted gig feature on Fiverr. As you may know, this feature is available to sellers ranging from level 1 to top-rated. Previously, I was a level 2 seller and regularly received orders through this feature. However, due to the new level system, I lost my previous level status, making me ineligible for this feature. While I appreciate the one-month grace period Fiverr provided starting from March 14th, allowing me to continue using the promoted gig feature, I've noticed that my success score has been stuck at 4 for quite some time.
Despite consistently receiving new orders, delivering them promptly, and receiving five-star reviews from buyers, my success score hasn't increased to above 4. This situation is both frustrating and concerning because without a success score of 5, I won't be able to use the promoted gig feature, potentially impacting my sales and income. As Fiverr is my sole source of income, this prospect is quite distressing.
I would like to request that Fiverr consider allowing sellers who have lost their level status to use the promoted gig feature for several months to regain orders and potentially return to their previous level. This would greatly benefit freelancers like myself who rely on Fiverr for their livelihood.😥
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This is very sad that though I have 98-98% five-star ratings, the success score is only 4. Client satisfaction has a strong negative impact and order cancelation has a negative impact though all of the canceled orders were mutually cancelation and the CS recovered the OCR to 100% instantly. For these two things, I lost my level two and am now a level 0 seller. Though still I am getting 5-star ratings, the success score hasn't increased yet.
What about your opinion?-
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Have you noticed that the promoted gig feature is available only for level 1 sellers? (Note: I am a level 2 seller.)
My concern revolves around the fact that gig rotation can happen at any time, and despite it being the end of November, my gig remains on the last page for relevant keywords. During this time, the majority of my orders have come from promoted gigs. Although my success score was 4 last week, upon checking yesterday, it unexpectedly dropped to 3, despite receiving a 5-star review and several new orders within this period. I am unsure why this occurred. If my success score falls below 5, I risk dropping from level 2 to 0, losing access to the promoted gig feature. This would significantly impact my sales since my gig continues to linger on the last page due to gig rotation, despite consistently receiving positive reviews, new orders, and tips.
How can I strive to attain a higher level and secure new orders when my gig remains buried on the last page, especially considering the potential loss of the gig promotion feature if my level drops?
While I am content with the other parameters of the new level system, I urge for the promoted gig feature to be extended to sellers across all levels, from 0 to top-rated. Failing to do so will likely lead to detrimental consequences for many sellers.
@frank_d @Kesha-
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I have seen that the promoted gig feature would be available after any seller gets to level 1. Now my question is:
As I am currently a level 2 seller. But due to the drop of the success score below 5, if the success score would not be above 5 until March 14, then what happened? Would I lose this feature?
If it happened, it would be the worst scenario for any seller because you know it is very helpful for the sellers to get orders regularly.
and if the current level of the sellers dropped due to the success score, a massive number of sellers dropped their level and lost these benefits and it would make the sellers frustrated because the flow of the work would lost. -
I joined "seller plus" a couple of days ago, then I enabled the feature called "request to order" ( I have turned on this feature for all customers, all packages, all days, and 24 hours for all of my gigs). But a few hours ago I received a direct order from a customer & the order is currently active. My question is, as I have enabled this feature, why am I getting an order and the order started without my permission?
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I joined "seller plus" a couple of days ago, then I enabled the feature called "request to order" ( I have turned on this feature for all customers, all packages, all days, and 24 hours for all of my gigs). But a few hours ago I received a direct order from a customer & the order is currently active. My question is, as I have enabled this feature, why am I getting an order and the order started without my permission?
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make quality gig. seo it regularly.
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just improve your skill, one day you will definitely get order
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turn on get brief optio please & set a rate
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you can get tips from forum and it will help you to improve your seller profile if you will apply it.
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buyer request is not available in fiverr app new update
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It is different for everyone
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Buyer request option is gradually removed from fiverr. Other feature is introduced by fiverr. But as a new seller, you should do: social media marketing, make quality gigs & be patient.
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share your gigs on social media. seo your gig, make attractive gig image
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just ignore
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I think, now you are competing with new level sellers so it is tough for you to get order. be patient
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you should not delete your gig, should improve the quaity of your work so that you can get more good reviews, that will help you to overcome your negative review impact on your account.
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no problem
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welcome. hope you will be successful from fiverr
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fiverr turned off buyer request option.
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first of all, keep researching in forum for make a best profile
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be patient & share your gigs on social media
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do marketing of your gigs
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you should improve your gig quality
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Success Score and New level system is the WORST change in Fiverr ever, agree?
in My Fiverr Experience
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I am very sorry to say that the new level system is one of the worst decisions Fiverr has ever made. It will be neither good for buyers nor sellers. I think the only thing this system can do is eradicate sellers with great track records from Fiverr.