domenikbrenner

I did. What did I miss?

If I go on your profile I don't even see your portfolio for example

I wonder if the portfolio does anything for you professionally. Do buyers even look at it? I showcased a few samples of my work. It's fun to gloat a little, but not sure if it's worth the effort. This is just a discussion with opinions, it's not a problem thread or anything.

Yes. On first glance it seems good, and many other people like it. It's just you who is against it. That doesn't mean you're wrong, by the way. If you were to elaborate a little more on why it's "low quality", you'd give a way more valuable input other than just huffing "low quality". That is not very productive.

I feel like you should elaborate more.

Hi, I just received a very sketchy offer from a potential client in my DMs. They want me to log into their second trading account and verify it with my government ID, I could seemingly change the email and password later on. He asks me to log in and "record his trades" aka write an excel sheet with who he invested in and how much, and he would pay me 40 dollars per trade, around 10 a day, so 400 a day for this simple task?? Obviously a little sketchy. Now I am curious how that scam works? What do they try to get from me? Steal my government ID details? Or use the account as a money mule? Anyone know?

Yeh maybe not the smartest move on my end, but I am just fed up with this. And yes, they are totally demanding things that are not included, without paying me for it either, and then take me hostage by not accepting the cancellation until I give them even more for free. I am just so annoyed now. Fiverr support now sees what I keep explaining to them, they see that I did everything humanenly possible but it's impossible to satisfy this client. And now he is being very unreasonable. No one is curating (as in manipulating) anything here. It's just an unfair situation to be in and I couldn't have prevented it no matter what I did. It is sheer impossible to make data appear where there is none. I just hope that the CS doesn't change their minds about helping me because he said that he wants to rate me now. Which is obviously not going to be good because he is frustrated about me.

Oh my god please help me rip my profile

Another update: The buyer now refused the cancellation and holds me hostage, saying "I will not accept the refund and cancellation before I get the updated list, too!" My response now: " As I just told you in the chat: I will not send any more of my work for free. You are absolutely abusing me, and I will not have that. First of all you booked a webcrawler gig, and then complained, that I build a webcrawler. Secondly, I included the 2 sources - your website, and all the websites I found there. Social media is extra. That was neither discussed, nor included. From those sources, I gave you all the available emails. Now you demand more than we agreed on for free, and you hold me hostage over it! I did all that work for free already, you already have the first list, and now you want the other handful of extra emails for free, too! No! I will not send you any more data because first of all: you didn't pay for the extra work, and I also didn't find much (and you made it very clear that you want 100%, an email for every entry! Which is impossible if the company doesn't publish their email btw! I can't pull data from thin air! You pay me to go and search on x amount of site to find the data, I can't possibly guarantee that I will find something!!). Just accept the cancellation, you get all your money back and you can hire someone else to do the rest without losing any money or any more time because I will simply not send you more! You already have the first delivery, which was complete by the scope of the gig!" And Fiverr Customer Support tells me they can't cancel an order without the buyers agreement. Is that true? I am stuck. Does anyone have advice on how to proceed with this client?

Hm little update for anyone interested: The customer support now has changed their minds about helping me. I seem to have promised the client to look into it, and now the customer support holds me to that, not understanding, that I did without finding many more emails, certainly not enough to make the client happy, and I try to avoid a bad review. Also they say, that they are unable to cancel the order without the buyer's permission, which I find a little dubious.

Thank you for your well written reply. Unfortunately you seem to not have looked into the issues here and all the background. Both is bad, but what is worse for business in the long run? That's the real question here. From my own experience I know that a bad private review is crippling your profile for months up to a year. Maybe longer for some others. And a cancelled order will lower your visibility and affect your impressions, but for a wy shorter amount of time and not as drastically. The issue here was or me, I wasn't sure what I wntd to do, because there was a chance, that I won't get a bad review from the client if I deliver, what he wants. A very slim chance though. But it's almost certain that a cancellation will affect my profile, too. If the Customer Support doesn't help me competently to keep the cancellation from affecting me. They an do it, but they don't always do that. And if they do it, they only do it if they agree that it wasn't your fault. So it was maybe a very crippling bad private review with slim chances it might not happen vs a high chance that my profile will be affecting my profile for a shorter amount of time but severely, too with a slim chance, that it might not. Pest vs cholera

You just successfully avoid it, good on you. But if it happens, Fiverr should have your back.

Well, doing everything a client wants, plus more, and then being excluded from the search for an entire year based off one review, without the customer support seeing a need to help you about it (no matter how clearly abused you were) is, I think, quite unfair. In your example the landlord is more the person who hosts the website, not the people who run the website. Maybe hostgator or something haha. FIverr would be more like the store owner, while you're a salesman, and if the karen comes to annoy you, then it would be very unfair of the store owner to cut your pay because she left a bad yelp review. Without any further metaphors; I don't expect fiverr to solve all of my problems for me, but for the 20% cut they get, they should protect me from customers the same way customers are protected from me. I thought that was the deal, but here we all have a huge disadvantage selling and are treated not very fairly. One negative bad review can kill your business, even if it's unjust. And if it's private, you can't even verify it. The impact it has, is way too big. Clients can take you hostage, either you do extra work or I leave you a bad review. Or, especially in the creative sector, they can say that your work was so bad, they want their money back after you've delivered, and it usually happens that way then. Just read through the stories here on the forum. Happens waaaay too many times. You can get seriously ripped off. This is where FIverr could be more fair for the sellers, and check bad reviews and low ratings and disable negative effects on the profile, if they are ruled unjust. There is simply a power imbalance this way. A client won't ever have any negative effects from a bad seller, as fiverr will always step in, but as a seller, you can have many bad buyers, if you're unlucky. How as I supposed to know that the client doesn't want a webcrawler, when they booked me through my webcrawler gig?? Just to give an example. Can't avoid them all. Just bummed out that the buyer doesn't accept the cancellation now. Guess I'll have to wait it out.¯\_(ツ)_/¯

I opted to contact the CS this time. They agreed with me that he's overreaching, but I have to get him to agree to my cancellation, which he doesn't want any more. Hm. But my account was crippled for almost an entire year because of a bad private review last time. So in the end, it'ssafer this way. Just not a great look that fiverr is so unfair for sellers.

It's not so much about getting paid 25 dollars, more about sustainability of income... And I say, I just started to get impressions again since this thread. Almost a year now can you believe it. I'd rather not get paid for one job and get new clients rather than get paid and have no new clients (and since all the old regulars are gone now, I wouldn't have an income) Not sure how bad this guy's review will be and how much it will cripple me. And I have the work done now, but I am not sure what's the best way to deal with the situation now for myself. Customer Support was never on my side, but if he gives me a mild review then that maybe isn't too bad? Maybe less than a cancellation? But then again, it could be worse, or he could give me a horrible review like the other guy?

That's the conversation until yesterday. So I finished this today delivered, and he kept demanding more and more and more. I explain to him that some companies don't have any available emails on their websites and if I should research the rest manually, we need to arrange a little better pay, and even then I can't guarantee results. I already had a very long day nd finished other stuff up and I will be gone for a few days, too. Without the possibility to work, too. So I just had to do another hour twenty just to get the rest done by hand. I would have never done this for 25 dollars if he would hav ebeen clear about all this earlier. I think I have been quite clear and straight forward about the whole job! I really don't know. Either I get a bad review or a cancellation and now I am really panicking, because I JUST started to get impressions above 30 a day again, the first time since almost a year, last time was a very similar situation. And since then I only had repeat orders from regular clients, which coincidentally all concluded their project with me week ago. But I got the other thread moaning about that. And I just start to get new messages and new clients for the first time, and now this guy comes along. Now I need to practice damage control and I need to know if I should deliver what he asks for (already done the rest by hand now although I didn't find much more, as predicted... If there is no dta, I can't magically make it appear you know?) or if I should ask to cancel the order and explain my situation. Pest or cholera. What poison should I take?

Didn't happen for me. I regularly got 5 star reviews and delivered work, but my impressions never ever went up again.

Not what happened to me. My profile was dead for 10 months or so. I could regularly deliver with my returning regulars, but my impressions didn't improve at all and I was still of the search pages. Now is the first time in ever I get up to 200 impressions a day, and then I have a nightmare customer now who is 100% going to either get me a cancellation or bad review

Hi, I got a nightmare client who ordered a webcrawler gig and then was upset that I built a webcrawler. Now he wants me to do a lot more work than I am willing to do for that money, but he refuses to pay me more. Now I already delivered my work to him, and it took me a long time, but it was not 100% complete (but I can't collect data that isn't there) and now I am supposed to google research the rest until I 100% completely find it all? But some companies just don't have certain information online, especially not on the source he provided. And he wouldn't even even let me extend the delivery date. He raised a dispute now and I am not sure if a cancellation is better than a bad review (which I will get even if I do what he wants me to, very likely.)

You just put all the requirements in and then, at the very end, you press publish

I am still in the "gig rotation" then. I dunno man. And now all my clients projects are done and I have 0 work and I only had one new client in the last 2 months, which was a one off project anyway. Think my Fiverr career is over now.

The text doesn't reflect their English skills in this post, probably just done by chatgpi. And if this is just Youtube promotion aka fake views, then that's hardly any skill, nor actually a desired task by anyone. It just looks fake. Especially with all those promises of "Monetization in 2 weeks". I don't think you have a future with gigs like that unfortunately. Sorry to say. If you know SEO, maybe try to offer actual SEO services?

I did, after a while. I am afraid I don't remember how exactly. It was a long back and forth with the CS though

Pretty sure it's the two cancelled orders then

Sounds like a bad private review. Any issues lately?