Jump to content

tom_sabban

Fiverr Staff
  • Posts

    16
  • Joined

  • Last visited

Posts posted by tom_sabban

  1. Hi @jmigueln,

    I'm the Product Manager of Promoted Gigs at Fiverr's headquarters. 

    We have several measures in place to protect sellers, in line with industry standards. For example, sellers are less likely to see ads from their direct competitors in the marketplace. In addition, our smart algorithm sets the bid on your behalf while taking into consideration how likely is the user to place an order. Furthermore, as mentioned in our Help Center article, if a potential buyer clicks on your ad multiple times, it will only be counted as one click, while there is a limit to the number of chargeable clicks a user can generate. Regarding users who offer to work with you, I suggest reporting the message in the inbox if you find it irrelevant. 

    Regards,

    Tom

    • Like 4
  2. On 1/6/2024 at 2:32 PM, mariaxcreations said:

    Does running a buyer promotion effect  promtoted gigs performance ? 

    Hi @mariaxcreations,

    I'm Tom, the Product Manager of Promoted Gigs at Fiverr's headquarters. 

    There is no direct connection between "Buyer Promotion" and "Promoted Gigs".

    "Buyer Promotion" can change your Gig's overall conversion rate, hopefully for the best. Your Gig's conversion rate will have a similar impact both on organic traffic (regular impressions) and paid traffic (Promoted Gigs), along with additional metrics that indicate your Gig's relevance and quality. 

    Best,

    Tom

    • Like 4
  3. Hi @bitwiseauto,

    I'm the Product Manager of Promoted Gigs at Fiverr's headquarters. 

    Regarding your question:

    On 1/2/2024 at 6:00 AM, bitwiseauto said:

    I started wondering, what is there to prevent your competition from clicking on your advertised gigs with no intention of ordering from you just to get you to reach your limit and effectively remove your gig's advertisement? Is there anything in place to protect promoted gigs from potential misuse by other sellers?

    We have several measures in place to protect sellers, in line with industry standards. For example, sellers are less likely to see ads from their direct competitors in the marketplace. In addition, our smart algorithm sets the bid on your behalf while taking into consideration how likely is the user to place an order. Furthermore, as mentioned in our Help Center article, if a potential buyer clicks on your ad multiple times, it will only be counted as one click, while there is a limit to the number of chargeable clicks a user can generate.

    Regards,

    Tom
     

    • Like 12
    • Up 2
    • Thanks 2
  4. 1 hour ago, oddtop said:

    I'm paying to have my gig promoted and this isn't the first time this has happened. I see a message from a new buyer and they say "oh I found you through so and so or your Twitter ad" (my twitter ad is pretty good) and their message will say "promoted" as if Fiverr directed them to me but what actually happened is I'm directing these people to Fiverr. So what is Fiverr promotion actually doing for me? I'm not seeing a huge influx of buyers through them. I have a great word of mouth and that's about it. So what gives? Anyone have this issue?

    Hi @oddtop,

    I'm the Product Manager of Promoted Gigs at Fiverr.

    We currently do not advertise off-site, meaning on third-party websites such as Twitter. The new buyer might have found you on Twitter and then browse Fiverr to reach out to you. As the "PROMOTED" badge appears on the message, the new buyer must have clicked on one of your ads on Fiverr at some point.

    Regards,

    Tom

    • Like 14
  5. Hi,

    I'm the Product Manager of Promoted Gigs at Fiverr.

    Regarding the following post, I would like to reassure you that as a Promoted Gigs seller you are being charged only for results, which means actual clicks on your Gigs, in placements you won as a result of an auction. If a potential buyer simply found a Promoted Gig of yours, but did not click on it, you will not be charged for the click.

    A green badge with the word "PROMOTED" will appear on each conversation or order that originates from a click you've paid for.

    7 hours ago, donnovan86 said:

    Promoted Gigs is fine. However I dislike the fact that they are misleading. If a person randomly found a promoted gig but they didn't click on it and eventually want to work with you, each one of their orders is seen as a Promoted Gigs purchase and they add it to the total amount you got through this. Which is obviously not the case. But it can get you buyers, so that's a positive thing. I never spent more than I earned thgrough it, so it is profitable.

    Have a great week,

    Tom

    • Like 8
    • Thanks 1
×
×
  • Create New...